Back At the Ranch is a store that offers a large and impressive selection of high-quality men's, women's, and children's boots. Despite its modest outside appearance, the store features three showrooms with a variety of boots in many colors, styles, and leathers, including exotic options like ostrich and crocodile. Customers can choose from ready-made boots or custom-order exactly what they want. The staff, including Ann, Wendy, and Melissa, are known for their friendliness, professionalism, and helpfulness, providing excellent service and guidance in selecting the perfect pair. Many customers praise the store for its craftsmanship and unique designs, often mentioning that their boots are loved and well-maintained over the years. The store is especially praised for its customer service, with quick and gracious resolution of any issues. Customers have had memorable experiences, with some purchasing multiple pairs during visits and feeling confident in the quality and durability of their boots. The store’s offerings and service stand out compared to other brands, making it a top choice for those seeking authentic, well-crafted cowboy boots. Overall, Back At the Ranch is celebrated for its extensive selection, expert staff, and commitment to customer satisfaction, making it a favorite destination for boot lovers and a memorable shopping experience.
Back at the Ranch has a beautiful selection of boots and great customer service to match! Their boots are unique and well crafted, and they were delightful to work with throughout the ordering process. I did have a slight hiccup with my order and they remedied it quickly and graciously. Thank you!
January 2022
Very High quality boot maker. I still own several pairs from them, which always get comments like "those are amazing cowboy boots!". If you're visiting Santa Fe, and you don't stop in here, you're missing out big time.
May 2020
During a recent visit to Santa Fe I stopped by this boot shop looking for boots. The owner, Wendy, was so friendly and helpful. She really knows boots, and loves the craft of bootmaking; creating her own unique boot line at her custom shop. Traditional and modern all at once, with a heck of a selection. I could have stayed... read full comment
