Bon Marché is a highly regarded business specializing in colorful, high-end outdoor patio furniture, with a focus on Fermob for over 10 years. The shop offers an impressive selection of outdoor furniture, including Fermob, Ethimo, HOUE, and Tuuci outdoor umbrellas with custom Sunbrella awnings, as well as certified Laguiole cutlery. Customers benefit from free design and color consultations, along with free shipping on orders over $169. The store is known for its excellent customer service, which is described as honest, thorough, and efficient, standing out in an age of impersonal online shopping. The team, led by Jean-Philippe and Laurence, demonstrates deep product knowledge and a genuine passion for outdoor living. Customers frequently praise the personalized assistance, with one reviewer noting how the staff took the time to understand their needs, reviewed photos, and provided thoughtful design ideas. The delivery process is also highly praised; a customer from Washington, DC, shared how the delivery driver was pleasant, efficient, and careful, making the experience stress-free and exceeding expectations. The atmosphere is vibrant, especially on certain days when the owner DJs, creating a lively shopping environment. The store's culture starts from the top, emphasizing quality, service, and a love for outdoor living. Whether shopping in-store or online, customers find Bon Marché to be a trusted destination for stylish, high-quality outdoor furniture and accessories, backed by expert advice and attentive service. This combination of product selection, personalized care, and lively ambiance makes Bon Marché a standout choice for outdoor living needs.
Great experience buying from Bon Marché. Our beautiful new Fermob table arrived carefully delivered with great communication throughout the process. We would thoroughly recommend them to anyone.
December 2023
The products are phenomenal. The customer service is even better than the products. What a pleasure to deal with Bon Marché!!
December 2023
Beautiful , chic, and amazing quality patio furniture. No need to say more, simply better.
