Century Bank has been a trusted financial institution for many families for over 20 years. The staff is known for their courteous and helpful service, often going the extra mile to assist customers, such as offering free notary services. Customers appreciate the bank's efforts to proactively inform them about new rates and savings opportunities. However, some customers have expressed frustration with the bank's mobile app, finding it less beneficial than manually tracking their balance. Despite this, the bank has received positive feedback for its transparent and attentive service, especially for its HELOC offerings.
The app is horrible I don't know how it's beneficial keeping track yourself on your balance works better. Days later your charges come through when you think you have money then bam more overdraft fees that could pay a car payment. If I could add screen shots I would.
April 2022
The app is horrible I don't know how it's beneficial keeping track yourself on your balance works better. Days later your charges come through when you think you have money then bam more overdraft fees that could pay a car payment. If I could add screen shots I would.
March 2022
Outstanding team at this bank helped me with a HELOC. Process was transparent. Bankers really listened. Great local bank!
