O'Reilly Auto Parts in Santa Fe, New Mexico, located at 2109 Cerrillos Road, is a reliable destination for automotive parts, tools, and accessories. The store offers various services, including free battery testing, wiper blade and bulb installation, and Check Engine light testing. They also resurface brake rotors and drums and can build custom hydraulic hoses for machinery repairs. Customers appreciate the Loaner Tool program, which allows for borrowing tools with a refundable deposit. The staff, including individuals like Matthew, Ramon, Fernando, CJ, and Phillip, are frequently praised for their knowledge, patience, and dedication to customer service. Matthew went the extra mile to assist a customer with a windshield wiper installation, while Ramon provided exceptional help in resolving an issue with a defective part, ensuring the customer felt valued. Customers have noted the friendly atmosphere and the team's willingness to assist, regardless of the situation. Even when returns were necessary, staff members were helpful and pleasant, making customers feel respected and appreciated. Overall, O'Reilly Auto Parts stands out for its commitment to customer satisfaction, knowledgeable staff, and a wide range of services, making it a preferred choice for automotive needs in the area.
Great customer service. Purchased a new battery which involved a complicated install and management, thru Alexis, took on the challenge and completed the install. A great team at work at Cerrillos location. Thanks guys !
March 2026
The guys there are amazing, always helpful and knowledgeable. They are kind and always have excellent customer service. Would recommend to anyone I know.
January 2026
Great, helpful staff! Went above and beyond to assist.
