Santa Fe Car Wash is a generally clean and nice facility that customers appreciate for its welcoming owner who is always cheerful and friendly. Visitors often mention that the car wash offers a good experience, and some even go the extra mile by helping to keep the area clean. However, there are some frustrations reported, particularly with the person who lives upstairs, who can be somewhat frustrating and seems to watch customers closely, especially late in the evening. This individual cannot assist with car wash services like change or fixing the automatic car wash, which sometimes doesn't work properly. Additionally, experiences with the service staff vary; some customers mention that the job can be inconsistent, with issues like missing vacuum service, streaked windows, and uncleaned doors, especially when help is short. Overall, the car wash is appreciated for its cleanliness and friendly owner, but some service and staff issues have been noted.