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January 2024 by Tyson Whittaker
Amazing dealership! Was able to get in and purchase the car in less than two hours! super helpful salespeople. Daphne is the best.
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January 2024 by Mark Kendrick
We took my daughter's car here and found the service desk folks really friendly and polite. In addition we appreciated actually receiving calls letting us know that the car should be finished on the 25th and then called back when it was completed and ready to go.
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January 2024 by Craig Wood
This was my first experience with SF Kia service, after I recently purchased from this dealership... Impressions excellent, check in was easy, vehicle was completed in the timeframe promised, very courteous and a pleasure to work with. Will return for my service needs in the future... Thanks for the positive customer service experience.
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January 2024 by Thomas Silvestri
Santa Fe Kia dealership is the best Family owned car dealership in NM.This is a 5 Star full scale sales and operations managed by an elite team of professionals with deep domain expertise.You will be surprised by the high quality design and technology built in to their lineup of top tier cars.I highly recommend to anyone to purchase a new Kia in the future.Thank you Erik, Alexis and Paul!Thomas
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January 2024 by Jerry Vermillion
Was actually the best car buying experience of all the cars I have bought and I'm 68. No pressure, never felt uncomfortable. Greg the sales manager matched another dealerships price and even found another instant rebate plus found even another way to increase my trade in value. The icing on the cake is kia builds good cars because I did my research
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January 2024 by Nancy DeLorenzo
This was the best experience I have ever had buying a car.I put 2 offers in, the second one got excepted in 5 minutes. The whole transaction from start to finish took 10 minutes.Very friendly accomondating staff, Greg, Daphne and PualWere a pleasure to do businessWith. They will be the only dealership that I will give any of my future business to.What a team...
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January 2024 by Kerry Benson
Aside from taking most of the day - due to a few test drives - my experience overall was excellent. I have purchased several new vehicles over the years, and this was one of the easiest transactions of all.
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December 2023 by Dolores Sanchez-Gurule
Lucas and Abdallah made me feel like family and gave me such an outstanding experience! This dealership deserves 10 stars but Google only goes up to five. Their service department is really like no other dealership I have ever experienced! They diagnosed the issue in less than 20 minutes and called back in less than a week when the part was in. I confused the day I should have been there and they still took me in and got the part replaced on my car at no cost (they stand by their Certified Kia Warranty!). Oh, and there was a small delay in getting my car when they were done because they were WASHING MY CAR! Give these guys a raise!!!
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October 2023 by Shanna Ortega
Alejandro Gutiérrez helped me with getting my new 2024 Seltos. Answered all my questions during test drive. Fastest vehicle purchase I’ve had. Very friendly, loved the environment. Had a few laughs which was nice. They went over all features with me before I left. Thanks to everyone involved in my vehicle purchase.
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October 2023 by Janney Martinez
This place is awful with its safety recalls. I have been try to make an appointment for over 4 months now since the car was recalled and no one ever gets back to me and when I go in I am told that I need an appointment. It's ridiculous. I have even made an appointment online and when I go in they can never find my name and never offer to make one for me or just do the inspection. I recommend going to Alburquerque instead of here. They actually care about their customers safety.
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October 2023 by Daniel C de Baca
Kia Customer Service it 'tops'! Lucas assisted us at the Service Center and is very respectful, kind, courteous with the Kia recall on the air bag and even provided us with a free car wash. Thank you so much! Daniel & Karen
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September 2023 by Jake Gill
Sales Rep and the Financial Officer were very knowledgeable on the process and the vehicles. They were also very pleasant and personable. I'd purchase from here again for sure.
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September 2023 by Jen A.
I bought my Telluride here. The service dept has been ridiculous every time I have tried to bring my car in for maintenance. They don't even have a direct number to talk to someone for an appt. And when you're transferred they do not answer the phone, goes to voicemail. So I was going to other garages but thought I should try them again. Still, no direct number and when I leave a voicemail I never get a call back. The other day I told the operator that and she said she would give them my info. STILL, no call back. I've never had such a struggle and POOR dealer service before. Done with them. Found a pleasant, responsive and competent garage to service my vehicle!!
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September 2023 by Stephen Coleman
I literally did not know that buying a car could be so much fun and enjoyable. Learning how to use all of the incredible features of my EV6 from Jacqui, a young lady half my age but twice as smart, was an absolute pleasure. My wife and I love our new vehicle, but quite honestly, we loved our experience at Santa Fe Kia just as much, if not more. We have never had a more thorough explanation of payment options as we had with Paul, who was crystal clear, informative, and super helpful. He and Jacqui are a fantastic team and we are both so grateful they brought us into the world of electronic vehicles!
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September 2023 by Crystal Blea
Great customer service and explained what they will need to do and how long it may take. They asked if my car wanted to be washed when done with service and checked my tire pressure and serviced it when that's not the service I went in their for!! I would recommend it to other Kia owners!
