Walgreens is a pharmacy that offers prescription refills, health and beauty products, photo printing, and more. The staff, including pharmacists, cashiers, and technicians, are consistently praised for being helpful, polite, and caring. They go out of their way to assist customers, especially when prescriptions are not in stock, often calling around to find what is needed. Many employees have been there for several years, which adds to the friendly and professional atmosphere. The pharmacy has become busier recently due to increased demand, but the staff manages the long lines with efficiency, kindness, and patience. Customers appreciate the ability to make appointments online for COVID shots, which are typically administered on time. Despite long waits, the staff's dedication and helpful attitude make the experience positive. Overall, Walgreens provides reliable service with a staff that cares about customer needs.
The pharmacy staff and the pharmacist Sarah are rude and punitive, cycling callers back through the wait loop when they decide they don't want to deal with a caller. I work in healthcare too, and I get being busy. They are certainly contributing to a slow inefficient system being slower.
February 2025
Dude with long hair and glasses that was working at 11:55 at night on 01/22/25 closed the store 3 mins early. That’s bad for business that bad for customer service no wonder why you have bad reviews.
February 2025
Ridiculous customer service. Told them multiple times to update the insurance on file. They kept telling us it was denied. Finally had my insurance call and they had the wrong info on file. Had me waiting for a long time, for something that took them a less than a minute to update if they would just listen.
