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November 2023 by Jaclyn Liobowitz
I always have a good experience with this branch. Carina and Selma make it happen!
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July 2023 by Mike Beech
WaFd bank on st Michaels has the best managers and employees! They are professional and kind. However the down town plaza WaFd is filled with new employees that just don’t know there jobs! Today they had to call the st Michaels WaFd bank for advise. The Espanola WaFd is filled with cranky very rude employees!!!
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July 2023 by Jarenda Ortiz
I want to like this bank but it is so time consuming to go over there. The staff are nice and helpful which makes me want to stay. The only complaint I have is that it takes way too long to get service in the drive thru and go thru the deposit or withdrawal process. I like that they are a low volume bank because there is never a line but at the same time I expect quicker service. If there is someone Infront of me that means I am there for twice as long. Please, figure out a way to speed up the process.
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December 2022 by Luis Gonzalez
The ATM kept my money, but gave me a receipt with the withdraw amount reduced from my balance. I panicked and went inside and Juliana Baumgartner was excellent. She addressed and resolved the issue with professionalism. This is the only time I had a problem and I am impressed with the level of customer service. Thank you Juliana!!
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November 2022 by Roberto Melo
So unwilling to help. This branch is by far the worst! Rude and unfriendly teller (young with freckles) with a poor attitude. Towards the end I thanked her and got nothing in response. She shouldn’t be dealing with the public or she just hates her job!
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April 2020 by Amanda Peñaloza
Juliana and Andrew were so kind and helpful. They went above and beyond to help us even as we met unforeseeable circumstances. Thank you for your wonderful customer service!