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“Thank you very much for answering my questions and helping me solve my situation. I appreciate the time Irving Mercado took. A friendly and efficient attitude is always appreciated when visiting these types of institutions, always with a smile and willing to help, By the way this is my favorite branch. Thank you again .”
9:30AM - 5:30PM
100 Village Ct, El Paso
Banks
“Luis was so kind and helped me so much today. He explained everything to me with patience . I’m a senior and I need a lot of help and Luis walked me through on line banking. Now I have confidence in understanding how to navigate my account with ease . And I’m even invited in any time for a cup of their amazing coffee. Luis is the best .”
“Luis provided outstanding service, he was very attentive, professional, and made sure all my questions were answered. I truly appreciated his friendliness and patience. I'II definitely come back and request Luis again for another great experience!”
“Absolutely phenomenal bank, great customer service, hard working staff, and truly salt of the earth people. This is a local owned and operated bank so its not staffed like a Wells Fargo or a Chase but the difference you get here is personal service. I actually know and am friends with my banker, you will never achieve that at a national bank!”
“Great service! Strongly recommend Mr. Juan Alonso for he is the best Treasury Management Assistant I have ever had in any bank. I moved to a different city and I never changed banks solely because of his service. Thanks Western Heritage for hiring such great employees!”
“I love this bank, the personnel is very profesional, friendly, nice and always very happy. They have proven to be the best bank in town. As soon as you walk in the door they know your name and make you feel very comfortable. As a business operating in El paso for well over 10 years they have made us feel like family. Vantage Bank By Shadow Mountain is the best bank in town.”
“Francia Martinez was extremely helpful and professional when assisting me with my bank app problem! She was quick to evaluate the situation and solve my problem. Thank you, Francia!”
9AM - 6PM
7598 N Mesa St, El Paso
Banks
“This is my go to bank on the Westside. They have been renovated the local bank with an updated modern look. Jaime Diamond has a great read on the market pulse with a data oriented approach. Look at at their CD deposit at 5 percent. Don't over stretch your credit cards and look at other asset classes for investments.”
“Sam and his team are true professionals and they make my clients feel at ease because he has a lot of knowledge and he explains everything thoroughly. I will definitely work with Sam and his team again.”
“Sylvia helped my husband and I open a business account and she was amazing! She was very thorough throughout the entire process and her guidance was excellent. We couldn’t have been happier.”
8AM - 4:30PM
5430 Doniphan Dr, El Paso
Banks
“100% customer service .. Megan Cortez was great help getting our accounts going, went of her eay to help . Shes great !we look forward to continue doing business with First Savings..”
“Best loan place in town.Fast reliableApproved in minutesAnnabelle worked with me and made me feel comfortable and proud to be a customer from this company.Had a amazing experience.”
9AM - 4PM
7901 N Mesa St, El Paso
Banks
“I love that they are never too busy. I can usually always pull up to a drive thru lane and transact. Not like B of A, or West Star where I have waited 45mins in line before!”
“(Translated by Google) I have been with this bank for about 10 years. I have never had any problem. The employees are always very professional and friendly. I hope it continues as well as before.(Original)He estado con este banco alrededor de 10 años. Nunca he tenido ningun problema. Los empleados siempre muy profesionales y amables. Espero que siga tan bien como antes.”
9AM - 4PM
425 Redd Rd, El Paso
Banks
“WestStar Bank is a local bank that has expand quite dramatically over the past decade. They are very active in commercial loans for multi family and residential loans as they are very involved in the economic development in the Borderplex region. WestStar Bank is also very involved in the community with the sponsoring of the SunBowl football game and other basketball tournaments. Service is very good with the objective to develop long term relationships with their primary markets.”
“Bitcoin/FOREX TRADING INVESTMENT I am here to refer anyone looking for an expert in Bitcoin/Forex trader to contact Mrs Kelly Robert, She is very good at helping you invest your funds for better profits. I invested $500 and earned $6,000 within a week. You can contact her via Email:[email protected]”
9AM - 5PM
7598 N Mesa St, El Paso
Banks
“My experience at this branch has been outstanding, unlike what the reviews suggested. I've gone there twice in the last month to withdraw cash, and the service was both speedy and efficient. The staff are attentive and personable. Once, I brought my young daughters, and the employees gave them candies, making them feel very welcome. I really appreciate these small, genuine gestures of hospitality.”
9:30AM - 5PM
7410 Helen of Troy Dr, El Paso
Banks
“Just had an amazing customer support at front desk by Raul. I was requested to come with a very important doc and he was able to help me.Definetely a great branch!”
10AM - 4PM
685 Sunland Park Dr, El Paso
Banks
“I recently cashed a check at Bank of America and I had a fantastic experience. The process was fast and straightforward, the manager and the staff was friendly and professional. I was in and out in no time! Great customer service!”
“I've been coming to this bank for many years and absolutely love the staff !! They're amazing and very helpful!! Keep up the good work and thank you for being so awesome ?”
9AM - 5PM
6450 N Desert Blvd Suite 101, El Paso
Banks
“Had a wonderful experience with an auto loan. Jude was knowledgeable and patient with the mess of a situation that I bought in. If you are able to use Navy Federal for your financial needs I recommend that you always do so....thank you Jude”
10AM - 6PM
7831 Paseo del Norte #801a, El Paso
Banks
“This bank is amazing from Staff to manager Ciria and Sergio always helpful and are a true example of what Leadership and great customer service is all about, I was young and made some mistakes , this bank gave me a chance and I opened an account I have awesome credit thanks to them and will always be using this bank! Great bank all around zero issues !”
9:30AM - 5PM
7955 N Mesa St, El Paso
Banks
“This is a good location! We didn't go inside but we did use the ATM. It was not one of the new updated ATMS like the other locations have but it got the job done plus the line was not very long.”
“I recently went into my local branch to open up an additional savings account. I was your typical walk in, asked how long it would take, looked around for a secluded seating area, and fumbled around on my phone. Right off the bat, I noticed way more associates and branch managers walking around, actively helping people and directing them to the correct area so they could be helped. There are about 7-8 offices available and they were all busy with customers and associates, walking in and out, trying to help everyone efficiently and effectively. My waiting time was approximately 10 minutes, I waited exactly 9 and was escorted in by a very knowledgeable branch associate with 15 years experience with Bank of America. She quickly was able to locate my account, asked for my information, was extremely polite and friendly. She provided me with the answers to my questions, opened up my savings account, gave me her business card and escorted me out. I was in and out within 20 minutes. Very pleased with the services provided. I have been a Bank of America cardholder for about 4 years now and have always had pleasant encounters with branch associates. Keep in mind, there are limited associates per branch, and they can only do so much. I think with a little patience, and kindness, you can have an amazing experience and leave quite refreshed, knowing that Bank of America is there to help each and every one of their customers.”
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“Very nice clean place very welcomed and thank you Liliana Beltrán for your help very professional everything well explained most importantly comfortable I enjoyed my visit 08/25/2025”