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9AM - 5:30PM
2301 E Missouri Ave, El Paso
Banks
“I want to leave a 100% positive review for Iliana Anchondo. In the time we have been customers of this bank, she is the best advisor who has assisted my wife and myself. She is very clear with the information she provides and very patient. She was incredibly helpful in resolving the matter we came in for. The best advisor. We recommend her 100%”
9AM - 5:30PM
545 N Americas Ave, El Paso
Banks
“I had a wonderful experience with Claudia Navarrette, I came in to open a line of credit and she did a fantastic job explaining and walking me through the process! The whole staff is incredibly helpful and kind, would 100% recommend banking here!”
“I had a great experience opening my account. Dionne was the one who helped me, and she was great. She answered all of my questions and made the process very easy.”
9:30AM - 5:30PM
100 Village Ct, El Paso
Banks
“Consuelo, known also as Connie, is one of the better bankers I have dealt w anywhere at any level in the US. She helped me w my sister's probate issues and multiple accounts. Even though I don't live in El Paso I am now keeping a series of laddered CD investments w Raiz because of Connie. I would give her more stars if I could. Go Connie!”
“Highly recommend this location with Isabel! She helped me right away and answered all my questions. She was very polite and patient with me. Will definitely be going back!”
10AM - 6PM
4530 Woodrow Bean Transmountain, El Paso
Banks
“The lady who helps us out was very helpful and friendly totally recommend coming into Transmountain bank, Daniela A. Martinez was so patient and kept a warm smile throughout the time she helped us out.”
“Thank You Nathan for running such a smooth operation. Your staff is awesome especially Alondra, Luis and Carlos. Very professional and well trained great customer service. Keep up the good work.”
9:30AM - 5:30PM
1226 Golden Key Cir, El Paso
Banks
“Today, I came in to Raiz to take care of a potential fraud on my Debit card. Mr Grecco attended me, I was really impressed on his professionalism, he was very knowledgeable, friendly, professional, was out in less than 20 minutes. Excellent employee.”
“Customer Service is always great had a great visit with Leticia who informed me of promotions on loans if i wanted to buy a car that they will help just great customer service Thank You”
“I love this bank. The customer service is consistently amazing, especially from Acasia. She is always so patient, friendly, and professional. Even when it’s busy, she works quickly and still makes customers feel welcomed and cared for. Employees like her really make a difference. Thank you, Acasia, for always being so helpful!”
“This place always has treat me better then all first national bank all in El Paso simple straight to the point Karen has helped me with a lot of problems to resolve with my debit card and it shows how she gives me the best customer service”
“I am from El Paso Texas. I’ve had this bank account since I was in high school graduating and senior year 2000 and I still have this bank. I’ve never closed it and I live in Hobbs New Mexico and yes, there is one there and thank God I never ever knew that they had one in downtown because it used to be on hakinls next to McDonald’s and IHOP wow I’m gonna have to check it out downtown of El Paso”
“Luis is extremely friendly and knowledgeable, highly skilled, and professional I recommend this bank to everyone as they seem to go above and beyond I’m very grateful!!”
“These Guys are the best here at Vantage Bank and I will recommend 100%. They are friendly and Take Care of you, The big Banks do even come close!!! They have the best Customer service And Daisy Is Phenomenal at what she does, Thank you Daisy !!!”
“I love this bank, the personnel is very profesional, friendly, nice and always very happy. They have proven to be the best bank in town. As soon as you walk in the door they know your name and make you feel very comfortable. As a business operating in El paso for well over 10 years they have made us feel like family. Vantage Bank By Shadow Mountain is the best bank in town.”
“Outstanding performance. Isela branch manager is very helpful when it comes to information and helping with account stuff. The lady’s in the front are very helpful as well. Very good customer service.”
“Christian, manager at Sunflower, assisted myself and my daughter setup an account and navigated us through their website. After days had passed we did require further assistance and Christian didn't hesitate to oblige. Great customer service and looking to banking with Sunflower for years to come.”
“Absolutely phenomenal bank, great customer service, hard working staff, and truly salt of the earth people. This is a local owned and operated bank so its not staffed like a Wells Fargo or a Chase but the difference you get here is personal service. I actually know and am friends with my banker, you will never achieve that at a national bank!”
“Great service! Strongly recommend Mr. Juan Alonso for he is the best Treasury Management Assistant I have ever had in any bank. I moved to a different city and I never changed banks solely because of his service. Thanks Western Heritage for hiring such great employees!”
“It was a pleasure to work with Liz Garcia and her team during the home buying process for my client! We had a smooth transaction throughout the process.Professional, knowledgeable, friendly and efficient!Highly recommended!”
8AM - 4:30PM
5430 Doniphan Dr, El Paso
Banks
“First Savings Bank on Doniphan has consistently provided some of the best customer service I have ever experienced. Everyone at the branch is friendly, professional, knowledgeable, and always willing to help. No matter the reason for my visit, I am greeted with a smile and treated with genuine care and respect.
While this review is truly a shoutout to the entire team, I would be remiss if I didn't specifically mention Megan. She is absolutely amazing—always positive, incredibly helpful, and consistently goes above and beyond to ensure customers are taken care of. Her dedication and customer-focused approach are a perfect reflection of the culture at this branch.
It's rare to find a bank where the staff genuinely cares about their customers, but that is exactly what you will find here. I highly recommend First Savings Bank to anyone looking for a bank with outstanding customer service and a team that truly puts people first.”
“As a business owner, I want to take a moment to recognize the outstanding service provided by Richard Torres and the entire team at Vantage Bank. Richard has been an excellent partner—professional, responsive, and truly committed to supporting our business needs.
Working with him and his team has been a great experience. Their attention, efficiency, and customer-focused approach make a real difference.
I highly recommend this branch for their exceptional service and friendly, professional support.”
“Martha was my first light representative and was very professional and very, very helpful . She answered all my questions and helped me with what I needed. I was worried I wasn’t going to be able to do what I was asking help with but Martha, reassured me that she could help me. Martha, is a keeper and deserves a raise for sure. Thank you again Martha and First Light Federal Credit Union. Martha Thomas”
10AM - 6PM
7831 Paseo del Norte #801a, El Paso
Banks
“This bank is amazing from Staff to manager Ciria and Sergio always helpful and are a true example of what Leadership and great customer service is all about, I was young and made some mistakes , this bank gave me a chance and I opened an account I have awesome credit thanks to them and will always be using this bank! Great bank all around zero issues !”
“I had a really good experience with this bank. The staff helped me resolve an issue I was having with my card, and they handled everything in a very professional and friendly way. They explained the process clearly and made sure I understood what was being done, which I really appreciated.”
9AM - 6PM
7598 N Mesa St, El Paso
Banks
“This is my go to bank on the Westside. They have been renovated the local bank with an updated modern look. Jaime Diamond has a great read on the market pulse with a data oriented approach. Look at at their CD deposit at 5 percent. Don't over stretch your credit cards and look at other asset classes for investments.”
“I want to shout out Jorge Escobedo he help me to manage my app, and he was so patient, and provide all the good information that I need for manage my account
Thanks”
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“I had a great experience opening my bank account. Lupe provided outstanding customer service from start to finish. She was informative, patient, and took the time to answer all of my questions. Her friendly, charismatic personality made the entire process easy and enjoyable. Thank you, Lupe, for making this such a positive experience.”