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9AM - 5:30PM
2301 East Missouri Avenue, El Paso
Banks
9AM - 5:30PM
12370 Montwood Drive, El Paso
Banks
“My husband and I where at the Montwood branch yesterday and was helped by Iliana Anchondo. Absolutely happy with her customer service. She helped with every question we had with a smile. We never felt rushed. Very happy because she explained everything to detailed we left with no questions and everything was explained so well. We were with GECU for many years and decided to open an account with this credit union and transfer everything. We Absolutely recommend SSFCU and Iliana! If we could give more than 5 stars we would! Thank you Iliana! ☺”
9AM - 5:30PM
545 North Americas Avenue, El Paso
Banks
“I want to mention Ms. Becky, teller # 0338, from the MCC Call Center, N Americas Location. She helped me on recovering my mobile app and change of password and clearing my cache/cookies. She went above and beyond. She is such a professional and a knowledgeable person in her field of expertise. She is a warm, courteous with much patience. She made me feel like family. You can tell by her enthusiasm she truly enjoys her work. Individuals like her are hard to come by. Promote now. Thank you Becky for your diligent and hard work ethics. Hope you get to feeling better soon.”
“I’ve had a great experience with First National Bank. The staff is friendly, professional, and always willing to help whenever I have questions or need assistance. They make the banking process easy and provide great customer service. I appreciate how welcoming and helpful everyone has been. Overall, I’m very happy with my experience and would definitely recommend First National Bank to others!”
“Went in looking to get a private sale car loan, Luis helped me out in a quick manner and gave me all the information I needed to make the purchase possible! Friendly and quick service, I recommend anyone that stops by to ask for him!”
9:30AM - 5:30PM
100 Village Ct, El Paso
Banks
“Consuelo, known also as Connie, is one of the better bankers I have dealt w anywhere at any level in the US. She helped me w my sister's probate issues and multiple accounts. Even though I don't live in El Paso I am now keeping a series of laddered CD investments w Raiz because of Connie. I would give her more stars if I could. Go Connie!”
10AM - 6PM
4530 Woodrow Bean Transmountain, El Paso
Banks
“My name is Alfred I am 72 years old and I'm retired military. I had an urgent issue on a mortgage problem of being charge on a payment already made. A worker begin the process and was completed with a manager. I was very pleased on the conclusion. We sat down to review the paperwork and indicated that the payment had been made. The professionalism courtesy and knowledge of their profession was outstanding. Because of their actions I highly recommend, others for this bank's business. In conclusion thank you for an excellent job well done. I will continue to bank here and recommend them highly. To the worker and manager, Thank you very much.”
10AM - 6PM
5630 North Desert Boulevard, El Paso
Banks
“Highly recommend this location with Isabel! She helped me right away and answered all my questions. She was very polite and patient with me. Will definitely be going back!”
“Highly recommend this branch! I was assisted by Daisy, who was extremely nice, patient, and helpful. She took the time to answer all my questions and made sure I was taken care of. Great customer service is hard to find, but she nailed it!”
9:30AM - 5:30PM
1226 Golden Key Cir, El Paso
Banks
“Today, I came in to Raiz to take care of a potential fraud on my Debit card. Mr Grecco attended me, I was really impressed on his professionalism, he was very knowledgeable, friendly, professional, was out in less than 20 minutes. Excellent employee.”
10AM - 6PM
7831 Paseo del Norte Suite 801a, El Paso
Banks
“Exceptional service provided by the assistant manager who helped me and my husband open our account! He was very educated in what he was doing and you can tell he loves what he does. He carried conversation very well and was very friendly. I didn’t get his name but because of his service we look forward to banking here. Thank you!!!”
“I was able to cash my check at the First Convenience Bank Montana with speedy and friendly service. Ms. Ilia was very friendly and helpful. This is my got to bank always.”
“I am from El Paso Texas. I’ve had this bank account since I was in high school graduating and senior year 2000 and I still have this bank. I’ve never closed it and I live in Hobbs New Mexico and yes, there is one there and thank God I never ever knew that they had one in downtown because it used to be on hakinls next to McDonald’s and IHOP wow I’m gonna have to check it out downtown of El Paso”
“I love this bank. The customer service is consistently amazing, especially from Acasia. She is always so patient, friendly, and professional. Even when it’s busy, she works quickly and still makes customers feel welcomed and cared for. Employees like her really make a difference. Thank you, Acasia, for always being so helpful!”
“Great service! Strongly recommend Mr. Juan Alonso for he is the best Treasury Management Assistant I have ever had in any bank. I moved to a different city and I never changed banks solely because of his service. Thanks Western Heritage for hiring such great employees!”
“These Guys are the best here at Vantage Bank and I will recommend 100%. They are friendly and Take Care of you, The big Banks do even come close!!! They have the best Customer service And Daisy Is Phenomenal at what she does, Thank you Daisy !!!”
“I love this bank, the personnel is very profesional, friendly, nice and always very happy. They have proven to be the best bank in town. As soon as you walk in the door they know your name and make you feel very comfortable. As a business operating in El paso for well over 10 years they have made us feel like family. Vantage Bank By Shadow Mountain is the best bank in town.”
“Sam and his team are true professionals and they make my clients feel at ease because he has a lot of knowledge and he explains everything thoroughly. I will definitely work with Sam and his team again.”
“Outstanding performance. Isela branch manager is very helpful when it comes to information and helping with account stuff. The lady’s in the front are very helpful as well. Very good customer service.”
“This place always has treat me better then all first national bank all in El Paso simple straight to the point Karen has helped me with a lot of problems to resolve with my debit card and it shows how she gives me the best customer service”
“It was a pleasure to work with Liz Garcia and her team during the home buying process for my client! We had a smooth transaction throughout the process.Professional, knowledgeable, friendly and efficient!Highly recommended!”
“As a business owner, I want to take a moment to recognize the outstanding service provided by Richard Torres and the entire team at Vantage Bank. Richard has been an excellent partner—professional, responsive, and truly committed to supporting our business needs.
Working with him and his team has been a great experience. Their attention, efficiency, and customer-focused approach make a real difference.
I highly recommend this branch for their exceptional service and friendly, professional support.”
9:30AM - 5:30PM
975 Lomaland Dr, El Paso
Banks
“The lady who helped me was very nice and very helpful. She has black hair and she had it up. im sorry I can't remember her name. But she always helps me out when I go in to the credit union with an issue.”
“Martha was my first light representative and was very professional and very, very helpful . She answered all my questions and helped me with what I needed. I was worried I wasn’t going to be able to do what I was asking help with but Martha, reassured me that she could help me. Martha, is a keeper and deserves a raise for sure. Thank you again Martha and First Light Federal Credit Union. Martha Thomas”
“I refinanced my auto loan through Mountain Start FCU and Victoria helped me get all the paperwork done and submitted accurately she even stayed past closing time to help me. Victoria was extremely friendly and professional. 10/10 recommend this credit union!”
“Christian, manager at Sunflower, assisted myself and my daughter setup an account and navigated us through their website. After days had passed we did require further assistance and Christian didn't hesitate to oblige. Great customer service and looking to banking with Sunflower for years to come.”
“Absolutely phenomenal bank, great customer service, hard working staff, and truly salt of the earth people. This is a local owned and operated bank so its not staffed like a Wells Fargo or a Chase but the difference you get here is personal service. I actually know and am friends with my banker, you will never achieve that at a national bank!”
8AM - 4:30PM
5430 Doniphan Dr, El Paso
Banks
“First Savings Bank on Doniphan has consistently provided some of the best customer service I have ever experienced. Everyone at the branch is friendly, professional, knowledgeable, and always willing to help. No matter the reason for my visit, I am greeted with a smile and treated with genuine care and respect.
While this review is truly a shoutout to the entire team, I would be remiss if I didn't specifically mention Megan. She is absolutely amazing—always positive, incredibly helpful, and consistently goes above and beyond to ensure customers are taken care of. Her dedication and customer-focused approach are a perfect reflection of the culture at this branch.
It's rare to find a bank where the staff genuinely cares about their customers, but that is exactly what you will find here. I highly recommend First Savings Bank to anyone looking for a bank with outstanding customer service and a team that truly puts people first.”
9AM - 6PM
7598 N Mesa St, El Paso
Banks
“This is my go to bank on the Westside. They have been renovated the local bank with an updated modern look. Jaime Diamond has a great read on the market pulse with a data oriented approach. Look at at their CD deposit at 5 percent. Don't over stretch your credit cards and look at other asset classes for investments.”
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“I had a great experience opening my bank account. Lupe provided outstanding customer service from start to finish. She was informative, patient, and took the time to answer all of my questions. Her friendly, charismatic personality made the entire process easy and enjoyable. Thank you, Lupe, for making this such a positive experience.”