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“I had a great experience opening my account. Dionne was the one who helped me, and she was great. She answered all of my questions and made the process very easy.”
“Thank you very much for answering my questions and helping me solve my situation. I appreciate the time Irving Mercado took. A friendly and efficient attitude is always appreciated when visiting these types of institutions, always with a smile and willing to help, By the way this is my favorite branch. Thank you again .”
9:30AM - 5:30PM
100 Village Ct, El Paso
Banks
“Consuelo, known also as Connie, is one of the better bankers I have dealt w anywhere at any level in the US. She helped me w my sister's probate issues and multiple accounts. Even though I don't live in El Paso I am now keeping a series of laddered CD investments w Raiz because of Connie. I would give her more stars if I could. Go Connie!”
“I love this bank. The customer service is consistently amazing, especially from Acasia. She is always so patient, friendly, and professional. Even when it’s busy, she works quickly and still makes customers feel welcomed and cared for. Employees like her really make a difference. Thank you, Acasia, for always being so helpful!”
“I love this bank, the personnel is very profesional, friendly, nice and always very happy. They have proven to be the best bank in town. As soon as you walk in the door they know your name and make you feel very comfortable. As a business operating in El paso for well over 10 years they have made us feel like family. Vantage Bank By Shadow Mountain is the best bank in town.”
“Absolutely phenomenal bank, great customer service, hard working staff, and truly salt of the earth people. This is a local owned and operated bank so its not staffed like a Wells Fargo or a Chase but the difference you get here is personal service. I actually know and am friends with my banker, you will never achieve that at a national bank!”
“Great service! Strongly recommend Mr. Juan Alonso for he is the best Treasury Management Assistant I have ever had in any bank. I moved to a different city and I never changed banks solely because of his service. Thanks Western Heritage for hiring such great employees!”
“First Savings Bank on Doniphan has consistently provided some of the best customer service I have ever experienced. Everyone at the branch is friendly, professional, knowledgeable, and always willing to help. No matter the reason for my visit, I am greeted with a smile and treated with genuine care and respect.
While this review is truly a shoutout to the entire team, I would be remiss if I didn't specifically mention Megan. She is absolutely amazing—always positive, incredibly helpful, and consistently goes above and beyond to ensure customers are taken care of. Her dedication and customer-focused approach are a perfect reflection of the culture at this branch.
It's rare to find a bank where the staff genuinely cares about their customers, but that is exactly what you will find here. I highly recommend First Savings Bank to anyone looking for a bank with outstanding customer service and a team that truly puts people first.”
9AM - 6PM
7598 N Mesa St, El Paso
Banks
“This is my go to bank on the Westside. They have been renovated the local bank with an updated modern look. Jaime Diamond has a great read on the market pulse with a data oriented approach. Look at at their CD deposit at 5 percent. Don't over stretch your credit cards and look at other asset classes for investments.”
“Sam and his team are true professionals and they make my clients feel at ease because he has a lot of knowledge and he explains everything thoroughly. I will definitely work with Sam and his team again.”
“I recently had to conduct a lot of business at First Light. Whether it was the many online chats for help, or in person transactions, the customer service was outstanding. Jonathan was especially helpful, knowledgeable and friendly.”
“Best loan place in town.Fast reliableApproved in minutesAnnabelle worked with me and made me feel comfortable and proud to be a customer from this company.Had a amazing experience.”
“(Translated by Google) I have been with this bank for about 10 years. I have never had any problem. The employees are always very professional and friendly. I hope it continues as well as before.(Original)He estado con este banco alrededor de 10 años. Nunca he tenido ningun problema. Los empleados siempre muy profesionales y amables. Espero que siga tan bien como antes.”
“Today was our first time to visit One Source, and we were treated so well by the young woman who helped us. We appreciate her upbeat greeting, careful attention, and the overall pleasant experience.”
9AM - 5PM
425 Redd Rd, El Paso
Banks
“WestStar Bank is a local bank that has expand quite dramatically over the past decade. They are very active in commercial loans for multi family and residential loans as they are very involved in the economic development in the Borderplex region. WestStar Bank is also very involved in the community with the sponsoring of the SunBowl football game and other basketball tournaments. Service is very good with the objective to develop long term relationships with their primary markets.”
9AM - 4PM
7901 N Mesa St, El Paso
Banks
“I’ve tried several different banks, and this one is by far the best. If you’re looking for a smaller bank where you’re not treated like just another number, this is the place. The customer service is outstanding, they truly take the time to get to know you and your family. That personal connection also adds an extra layer of security, because they recognize when something seems off. From the tellers to the branch manager, the entire staff is amazing. I couldn’t recommend them more.”
9AM - 5PM
6450 N Desert Blvd Suite 101, El Paso
Banks
“Had a wonderful experience with an auto loan. Jude was knowledgeable and patient with the mess of a situation that I bought in. If you are able to use Navy Federal for your financial needs I recommend that you always do so....thank you Jude”
10AM - 7PM
7831 Paseo del Norte #801a, El Paso
Banks
“This bank is amazing from Staff to manager Ciria and Sergio always helpful and are a true example of what Leadership and great customer service is all about, I was young and made some mistakes , this bank gave me a chance and I opened an account I have awesome credit thanks to them and will always be using this bank! Great bank all around zero issues !”
9AM - 4PM
685 Sunland Park Dr, El Paso
Banks
“I went to Bank of America for my appointment regarding a home loan, and I had a great experience. Florrrrrr was extremely helpful and professional throughout the process. She attended me right on time, explained everything clearly, and even went the extra mile by contacting the loan department and connecting me directly with them.
Her guidance made the whole process much easier and less stressful. I truly appreciate her effort, patience, and excellent customer service. Highly recommend BOA for home loans.”
9AM - 5PM
7598 N Mesa St, El Paso
Banks
“My experience at this branch has been outstanding, unlike what the reviews suggested. I've gone there twice in the last month to withdraw cash, and the service was both speedy and efficient. The staff are attentive and personable. Once, I brought my young daughters, and the employees gave them candies, making them feel very welcome. I really appreciate these small, genuine gestures of hospitality.”
9:30AM - 5PM
2208 N Oregon St, El Paso
Banks
“Excellent treatment from the two ladies, they solved a big problem I had very quickly and very kindly. I really congratulate you, you are the best. Thank you. (I forgot to ask your name) but it was January 25, 2023. 10 am.”
“I've been coming to this bank for many years and absolutely love the staff !! They're amazing and very helpful!! Keep up the good work and thank you for being so awesome ?”
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“Very nice clean place very welcomed and thank you Liliana Beltrán for your help very professional everything well explained most importantly comfortable I enjoyed my visit 08/25/2025”