WaFd Bank, located at 1301 N. Hudson Street in Silver City, NM, has been serving communities for almost 110 years. The bank is known for its great people and great service, with employees who are polite and respectful. Many customers appreciate the local service and the personal connections they build with staff, like the warm welcome from a specific employee. However, some customers express dissatisfaction with the online banking experience and long wait times when calling for assistance. Despite these concerns, overall satisfaction remains high, with many feeling happier since switching to WaFd Bank. The bank offers various financial solutions and is recognized as a top choice in the industry. Member FDIC.
Alexys was quick and helpful opening a new account for me.
July 2024
Great people; great service. I've been with WaFd about 15 years and am always pleased with their LOCAL service. Their on-line banking? Not so much. Being told wait time is between 30 and 45 minutes EVERY time I call is not acceptable.
June 2024
Shelby is the best at welcoming us to the bank. We kept her busy & still had time to have a personal conversation & we feel like we made a good friend with her.
