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July 2025 by Steve Blythe
Raul was extremely helpful, amiable & professional in facilitating the trade-in of my old, damaged phone and getting me set up with a new Galaxy S25. He accomplished the data transfer from the old phone with ease and converted my previous Verizon plan to a better one that will actually save me on my monthly bill. I highly recommend Russell if you're a Verizon customer in need of assistance.
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July 2025 by Renee Martinez
Very helpful!
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July 2025 by Randy Rose
Raul was very knowledgeable and helpful in my purchase and setting up the account.
Another plus is that he is a cat and dog lover.
Would recommend him every time.
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July 2025 by t bates
Staff great at thi location - found problem/ did not offer hard sale options. Took care of what I need. Thank you!!!
Too bad returns cannot be made at you/selling location - too many chances for mistakes in my opinion…
Stay well!!!
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July 2025 by Athena Garcia
Very helpful and experienced staff.
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April 2025 by Rizz Lokamtz
JAZMIN THE STORE MANGER DID AN AMAZING JOB WITH MY SALE AND HOME INTERNET GREAT CUSTOMER SERVICE SKILLS ALWAYS HAPPY AND FRIENDLY THANK YOU JAZMIN KEEP UP YOUR GREAT WORK U ROCK 100%
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April 2025 by Jeannie Lotz
Knowledgable and friendly. Excellent customer service. Not a normal experience for Taos..
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April 2025 by Bruce Varnado
Cassandra did a great job setting up my wife's new phone.
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March 2025 by Rachel Costanza
Verizon south side has done it AGAIN!! I came in to talk about opening a business account. I was hoping to get Zane again, and I did, and Raul. They told me what I needed, I had it all, they said it would take 1-2 hours and I told them I had 50 minutes now and could come back after work to finish up. They got it all done in the 50 mins I had and on top of it, they transferred all my lines (even though art first they said I would need to do that after they opened the account). On top of THAT, they offered me a homemade biscochiti cookie! Such pleasant people to work with. Thank you again. I couldn’t recommend Verizon south side enough.
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March 2025 by chace corrigan
Sean was EXTREMELY helpful. I almost never leave reviews but after my experience I had no choice. I was at the other Verizon store in town and the manager working there was extremely rude. She messed up my brand new phone and then proceeded to tell me that she could not help me and ordered me out of the store. I came here directly after and Sean helped me out without hesitation. His knowledge was impressive. His attitude was superb. I will be coming to this store from now on. Don't even waste your time going to the other one
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September 2024 by Muñoz A.
Raúl was great he helped me on the purchasing of the new iPhone 16 and he also suggested an updated plan.
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September 2024 by Kaira Loving
Helped resolve my issue in 5 minutes with an issue that I spent hours on the phone with Verizon to try to figure out and they couldn’t !
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August 2024 by frana biederman
ZANE was amazing at the Russell Verizon store on Paseo Pueblo Sur ….▶️
near the Southside Ace Taos, NM.
Zane was patient and calm while handling problems the master phone kept kicking back at him. He had to work on 2 iPhones and an iPad Pro. He solved our problems. One phone had not been updated in a while. The update was so large he said it would take hours. Think 50 gig.! So a return may be needed. Can’t tell until the updates.
Zane is a treasure worth keeping.!! Hope Zane’s employer takes notice. I was formally an attorney in downtown Chicago and had to hire secretaries and assistance. I know an excellent employee when I see him.
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July 2024 by Chris Jacobs
Very helpful staff
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June 2024 by Laura Davis
I purchased an A15 Galaxy phone on April 12th and was told by Sean that my phone was free with activation through Verizon. I have a witness that was with me that will verify this! After calls to Verizon every month, I was finally told there was no such promotion for my phone at that time which is why I am being charged for it every month. I was lied to and misled. This is a deceptive business practice and I will be filing a complaint with the Better Business Bureau and others!
