Verizon, a renowned telecommunications company, has consistently provided exceptional customer service to its clients. According to the reviews, the staff at Verizon's various locations have been described as extremely helpful, knowledgeable, and professional. Raul, a customer service representative, has been praised for his amiable and efficient assistance in facilitating the trade-in of a damaged phone and setting up a new one. He was also commended for his ability to transfer data seamlessly and help the customer find a better plan that would save them money on their monthly bill. Another customer, Zane, was also mentioned as being a pleasant and helpful individual to work with when the customer needed to open a business account. The staff at the Verizon South Side location were able to complete the entire process within the customer's limited time frame, even transferring the customer's existing lines to the new account. The reviews also highlight the friendly and accommodating nature of the staff, with one customer mentioning that they were offered a homemade biscochiti cookie. Additionally, the store manager, Jazmin, was praised for her exceptional customer service skills, always being happy and friendly. Overall, Verizon's commitment to providing top-notch customer service is evident in the positive reviews, with customers consistently recommending the company and its staff to others.
Raul was very knowledgeable and helpful in my purchase and setting up the account. Another plus is that he is a cat and dog lover. Would recommend him every time.
July 2025
Staff great at thi location - found problem/ did not offer hard sale options. Took care of what I need. Thank you!!! Too bad returns cannot be made at you/selling location - too many chances for mistakes in my opinion… Stay well!!!
April 2025
JAZMIN THE STORE MANGER DID AN AMAZING JOB WITH MY SALE AND HOME INTERNET GREAT CUSTOMER SERVICE SKILLS ALWAYS HAPPY AND FRIENDLY THANK YOU JAZMIN KEEP UP YOUR GREAT WORK U ROCK 100%
