“I did had trouble porting from att to Verizon but Raul was sooo helpful, knowledgeable and patient. I don’t know how these folks can be so patient having to call customer service multiple times a day. I certainly wouldn’t be. I did have to come back multiple times to get the issue resolved but Raul was great to work with and made sure it got done.”
“No complaints here the guys and girls do a good job and every time I go in I always give the Workers a hi 5 for the help and let them know they are appreciated cause I know how customer service can be… been doing it 12 years as a store stocker… Girls and guys at this store do a good job so keep up the work! Destiny always helps me when needed Virtual Hi 5 to her and Estrella also”
“I’ve been a customer of Metro by T-Mobile for several years now, and I’m honestly impressed. The service is reliable, and I rarely experience dropped calls or slow data speeds, even in areas where other providers struggle. The coverage is excellent, and I love how affordable the plans are compared to other carriers. Plus, the customer service team is always friendly and helpful whenever I have questions. The unlimited data options are perfect for my needs, and the international roaming feature is an added bonus when traveling. Overall, I’m very satisfied with my experience, and I highly recommend Metro by T-Mobile to anyone looking for a budget-friendly yet reliable mobile service.”
“Raul was extremely helpful, amiable & professional in facilitating the trade-in of my old, damaged phone and getting me set up with a new Galaxy S25. He accomplished the data transfer from the old phone with ease and converted my previous Verizon plan to a better one that will actually save me on my monthly bill. I highly recommend Russell if you're a Verizon customer in need of assistance.”