Inness

Hours:
10 Banks St, Accord NY 12404

Tips

Hours

Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Sunday
Open 24 hours

About Inness

Inness is a beautiful and tranquil retreat that offers a variety of amenities and a peaceful environment. The property features stunning scenery, well-designed spaces, and a welcoming atmosphere. Guests often enjoy the bathhouse, which is a highlight for relaxation, along with the spacious, well-equipped gym. The restaurant serves good food, and the staff is generally warm, attentive, and friendly, with some reviews highlighting excellent service from certain team members. The property also provides transportation around the grounds, including branded Jeeps, which adds a nice touch to the experience. The accommodations include cozy cabins and the farmhouse, both of which are thoughtfully decorated and equipped with high-end amenities such as bathrobes and plenty of towels. Some guests appreciated the upgraded rooms and access to common areas like the Farmhouse, finding them beautiful and inviting. However, despite these positives, there are several areas where Inness falls short of five-star standards. Some guests noted issues with soundproofing, with thin walls allowing noise from neighboring units. Service consistency was also a concern, with some guests reporting lack of attention to detail, such as missing ice, no service for fires, or inattentive staff during meals and spa treatments. The spa experience was sometimes rushed, and treatments lacked the full duration expected for the price. The indoor pool was often perceived as smelling unpleasant, and safety concerns arose due to slippery surfaces around the pool area. A few guests pointed out minor cleanliness issues, like tap water in bottles or unaddressed birthday acknowledgments. Overall, while many found Inness to be a lovely and healing retreat offering beautiful sunsets, excellent gym facilities, and cozy common areas, the inconsistent service, soundproofing issues, and some maintenance shortcomings prevent it from fully meeting the expectations of a true five-star experience.

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