Extra Space Storage at 44 Broadway in Albany, NY offers a wide range of storage options, including climate-controlled and non-climate-controlled units. The facility features electronic gate access, a manager living on-site, excellent security, covered loading bays, a loading dock, and elevator access, making it easy and convenient to store belongings. Parking spaces and heated loading bays add to the convenience, while the proximity to the freeway helps with accessibility. Despite some concerns about the building's condition, the staff are highly praised for their professionalism, friendliness, and helpfulness. Customers frequently mention staff members who go above and beyond—especially Shazam, who is described as knowledgeable, personable, and exceptionally kind, providing great customer service and assistance with move-in and setup. However, some reviews note that the building itself needs upgrades, as it lacks equipment for moving items, bathrooms, trash bins, outlets, and other amenities. Overall, the location is valued for its affordable prices and attentive staff, making it a hassle-free choice for self storage in Albany.
On more than one occasion Mohammed from Extra Space has been kind and helpful, over the phone and in person!
November 2025
Shazam was very polite and patient. He even accommodated me when I express concern that the space may not be large enough. He showed me the space so that I was reassured that it was more than enough space for my things. I appreciate it. I will continue to use Extra space storage and recommend the business to my friends... read full comment
October 2025
Shazam jumped my dead car battery and saved my day. I was bumming and he solved my problem in two minutes and with a sweet smile and friendly professional manner. Thanks, Shazam. Your name suits you perfectly. Matt Decker
