AutoZone in Albany, NY is a leading retailer of auto parts, maintenance items, and car accessories. Reviews indicate it is an excellent place to find many parts for a vehicle. Customers report that their actual experiences are often quick and easy, with the process taking maybe 20 minutes. The location offers good parking space, including parking for disabled people. Multiple reviews highlight the friendly, helpful, and professional staff who provide excellent service. Employees are noted for being kind and courteous, often going above and beyond expectations. Specific instances include staff immediately installing a new car battery for a customer, which was a relief for holiday traveling. Another employee helped a customer replace difficult rear wiper blades and front blades, completing the task within minutes and making the customer feel better about the struggle. Staff are also recognized for finding replacement parts and installing them. This helpful and quick response from the team encourages customers to return when the need arises.
Friendly. Always helpful but smaller store/selection. Good guys.
December 2025
They have always been friendly and helpful, and it seems like they are ALWAYS open! I needed wiper blades, and as always they installed them for me. More like a repair shop than a parts store. That is one job I can never do correctly myself. I don’t frequently need their products but they will always be my go to!
October 2025
Cameron was so helpful installing my battery! Was very professional and kind. If I could give more than 5 stars are I would.
