BJ's Wholesale Club is a popular chain of stores in America that offers discounted prices on a wide range of products. The club provides special shopping hours for members aged 60 and above from Monday to Saturday, and for first responders on Sundays. Many customers praise the employees for their helpfulness, particularly noting the positive experiences with staff members like Danielle, Chris, and Jackie. However, there are concerns about certain aspects of the store. Some customers have reported issues with cleanliness, particularly in the men's bathroom, and noted that the quality of prepared foods has not met expectations. Additionally, there are complaints about customer service, including a lack of available shopping carts and unhelpful responses from staff members. Despite these criticisms, some shoppers find value in the unique products offered and believe that the store meets their needs better than competitors. Overall, while BJ's Wholesale Club has its strengths, customers suggest improvements in product quality, cleanliness, and customer service to enhance the shopping experience.
Not up to standards,including clean,help and quality
June 2026
Need to have more shopping carts available. Love shopping at 10:00 in the morning. Cashier needed to be more cheery. Seemed like we were bothering her to check us out.
May 2026
They Purposely give you spoiled produce when you order it online even though they have good fresh stock available. I wouldn’t recommend placing an online order, better go to the store and buy it.
