Boscov's is a large, family-owned department store known for great prices and a wide selection. The store offers amazing merchandise from top brands across clothing, housewares, bedding, and more, with sizes for everyone. Customers find it a great location for holiday and gift shopping, often noting surprisingly low prices and a clean, organized store. However, experiences with customer service are mixed. While some find salespeople polite, friendly, and respectful, others feel service is lacking, particularly in the Shoe Department. There, clerks are frequently described as unhelpful, with customers reporting cold interactions and difficulties getting correct sizes. The website is also criticized as outdated, with vague descriptions and terrible pictures. Despite these issues, many consider Boscov's a go-to place for its incredible selection and great sales, recommending it for its variety and value.
