Lane Bryant in Albany, NY is a lively and welcoming plus-size clothing store that offers the latest trends and great deals. Customers can find a wide range of stylish and flattering items, including plus-size jeans, bras, panties, sweaters, tops, and dresses. The store frequently receives new arrivals, making every visit exciting. One of the store’s highlights is the free personal styling and expert fittings, helping customers find the perfect fit and style. Online shopping is also convenient, with free shipping to the Albany store. Customers consistently praise the outstanding customer service at this location. Staff members, such as Anita, Heather, and Karen, are known for being friendly, helpful, and attentive. They go out of their way to make shoppers feel comfortable, offer assistance without being pushy, and remember customer interactions, which is highly appreciated. Many reviews mention staff members providing personalized help, from measuring and fitting to guiding through online orders and deals. Customers have expressed gratitude for the kindness and genuine care they received, which has enhanced their shopping experience. The store’s team is committed to making every customer feel special and confident, whether through expert fittings, friendly advice, or simply making shopping enjoyable. Overall, Lane Bryant in Albany stands out for its vibrant atmosphere, trendy selection, and exceptional service, making it a favorite destination for plus-size fashion and personal care.
Women can understand the troubles in finding bras that fit. Yesterday, Bree (Brie) was experienced, helpful and absolutely comforting while trying to find the best bra. It was a success with her help! Thank you! I will be back 💯✔️
June 2025
I had the pleasure of Yaya helping me today at Cacique at Crossgate Mall in Albany, Ny 😉. She was very sweet and very helpful. Thank you so much for everything today
December 2023
Outstanding customer service, and huge shout out to Lisa who went above and beyond to provide an out-of-the-box solution! I really appreciate and admire your entire team! Keep up the great work, your thoughtfulness matters ?