Lane Bryant in Albany, NY is a lively and welcoming plus-size clothing store that offers the latest trends and great deals. Customers can find a wide range of stylish and flattering items, including plus-size jeans, bras, panties, sweaters, tops, and dresses. The store frequently receives new arrivals, making every visit exciting. One of the store’s highlights is the free personal styling and expert fittings, helping customers find the perfect fit and style. Online shopping is also convenient, with free shipping to the Albany store. Customers consistently praise the outstanding customer service at this location. Staff members, such as Anita, Heather, and Karen, are known for being friendly, helpful, and attentive. They go out of their way to make shoppers feel comfortable, offer assistance without being pushy, and remember customer interactions, which is highly appreciated. Many reviews mention staff members providing personalized help, from measuring and fitting to guiding through online orders and deals. Customers have expressed gratitude for the kindness and genuine care they received, which has enhanced their shopping experience. The store’s team is committed to making every customer feel special and confident, whether through expert fittings, friendly advice, or simply making shopping enjoyable. Overall, Lane Bryant in Albany stands out for its vibrant atmosphere, trendy selection, and exceptional service, making it a favorite destination for plus-size fashion and personal care.
The women here are sooo helpful and don't give up until you find something that fits well and makes you feel good. We come back whenever we're in town to see Mo. She's a miracle worker!
April 2026
Service was great. The store is Thick girl friendly. Definitely would recommend to friends and family
December 2025
I made a return last night and was refitted for the correct size. There were two women working last night who made me feel incredibly comfortable and were so inviting and welcoming. Great employees! They deserve a raise :)
