lululemon is a technical athletic apparel brand founded in Vancouver, BC in 1998. The company's mission is to create components for people to live longer, healthier, and more fun lives. lululemon's yoga, dance, and athletic wear is now available worldwide, with strong ties to local communities in every location. Customers praise the high quality and comfort of lululemon's products, though some find the prices to be on the higher side. The staff at lululemon stores are described as friendly, knowledgeable, and willing to go the extra mile to ensure customers have a positive experience. While certain sizes may be sold out online, the in-store experience allows for personalized assistance in finding the right fit. Despite occasional issues with product durability, lululemon is known for its commitment to customer satisfaction. The company stands by its products, offering repairs or replacements within reason. Overall, lululemon is a brand that inspires loyalty among its customers, who appreciate the brand's focus on quality, community, and helping people live their best lives.
I visited the Albany Crossgates store on 2/23/24 and had a great experience. Tommy was super helpful. He was very knowledgeable and did not shy away from going the extra mile. Thank you Tommy for all of your help.
April 2023
Staff is rude. Bothered doing their jobs. Unpleasant. Several visits and different people just rude.
April 2023
The clothes are so uncomfortable & they're overpriced. THEY LITERALLY MAKE YOU PAY LIKE 10 DOLLARS FOR 1 SCRUNCHIE WHAT