The Oakley Store at Crossgates Mall is highly praised for its innovative products and exceptional customer service. Visitors appreciate the wide selection of eyewear, apparel, tactical bags, watches, and more, all crafted to inspire and meet the high standards set by world-class athletes. Many customers mention the store as the best in the area, highlighting the helpful and friendly staff who go above and beyond to assist with product selection and find the right fit. Caitlyn and Tom are often recognized for their outstanding service, making shopping a positive experience. Customers also value the store's reputation for quality, with many choosing Oakley sunglasses for themselves and their families, knowing they are purchasing reputable and top-quality products. The staff's emotional intelligence and personalized attention leave a lasting impression, ensuring customers feel valued. The store is also commended for its variety of top-quality clothing and accessories, as well as its welcoming atmosphere. Overall, the Oakley Store at Crossgates Mall provides a memorable shopping experience fueled by knowledgeable staff, great product selection, and a genuine commitment to customer satisfaction.
Kaitlyn was great and helped find everything I needed!
November 2025
Thanks again Thomas for all your help! Definitely recommend to shop at Oakley- great fits and styles and store is always clean and presentable.
October 2025
This is the only Oakly that my husband and will go to. Catlyn is amazing she is always very helpful goes above and beyond if they don’t have a product in stock she will always help the best she can. Thank you for always being helpful keep being you
