The UPS Store #3639 in Albany is a locally owned and operated business in the Westgate Shopping Center. It offers expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing. Customers find the employees fantastic, pleasant, friendly, helpful, nice, polite, professional, efficient, and accommodating. They are very competent and know their jobs, keeping lines moving fast. Service remains amazing even during the holidays. Customers highly recommend the store for Amazon returns, package drop-offs, and all services, reporting no issues with lost items.
Micheal was Professional, reliable, and always willing to go above and beyond to provide excellent service. Very dependable, respectful, and committed to delivering quality service.
August 2026
Great customer service. Michael helped us with a very large order. He was very professional and knowledgeable.
August 2026
What a great store! Employees are cheerful, knowledgeable and it's a pleasure to use the services there.
