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February 2024 by Jeff Sullivan
Quick service
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February 2024 by Devan Harding
Excellent customer service!
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February 2024 by j m
Phenomenal service! I've been coming here once or twice a day for a week now because I'm in town for work and need a STUPID amount of copies every day, last-minute. The store staff is SO helpful, nice, and effective. Seriously, this has been the best print shop experience I've had (and unfortunately, I've had many...lackluster ones). UPS printing is more cost-effective than the other chain that prints and sells many (overpriced) office supplies. In the AM shift, the women who opens is the best! So helpful. And in the afternoon there were some guys who were great as well!
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February 2024 by Tom Legnard
The staff is very friendly
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January 2024 by Mimi Fahy
The UPS store in Westgate PlZa has the most amazing staff. They make every return seamlessly easy!!!
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December 2023 by CMB
Be careful dropping off packages (Especially expensive items and electronics) at this location. They somehow always turn up “missing” or “lost”. This is the fourth time over the past couple years and most recently a couple weeks ago. They’ve done got 2 phones that were leased that I still currently pay for and laptop, the laptop being my most recent return. It’s like THEY KNOW. You drop your packages off and they never even update or leave this location. And act like a bunch dummies when you call. Bunch of damn thieves.
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December 2023 by Mela
Drove all the way here only to be told that their Wi-Fi is down and they can't ship anything. In the meantime, the entire store smelled of marijuana. Never going back
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December 2023 by Jonathan Patrizio
My wife and I were just in for some package returns. Staff were very friendly, helpful, and kind. Thank you all again!!
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November 2023 by Steven Blanchard
Last night, after having a terrible experience at the latham UPS location i had to rush to this UPS location to send out a ground ups package so it could get to the business i needed for it to get to early next week. when i got to this store which closes at 630pm and i arrived at 6:15pm this branch PREMATURELY closed all of their registers and could not help me. i was soo upset since i already had a bad experience at one location and because the employees here just wanted to sit around and do nothing for the last 15 mins i had to find A THIRD UPS location to send what i had to for my business. note to the manager of this store. make sure your employees are closing everything down when your ACTUALLY CLOSED.frustrating experience.
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August 2023 by Ajay John
Customer service not good at all. Employee didn't have any respect at all, on the phone while doing the transaction.
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August 2023 by Lisa L.
Thursday I went at 8:25. Store opens at 8:30. There were 4 of us waiting. The employee didn't open until 8:45. No explanation or apology. He had no sense of urgency either.
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July 2023 by amy polish
This UPS Store is absolutely awesome. I went yesterday( I am a regular customer) to drop off some amazon packages. The service was great, the staff was patient and friendly even though the store totally was busy.I am a frequent customer just for the record the new staff is great, I was worried about the quality of service when I started seeing all new faces these passing months. But I am impressed...I also enjoy a good laugh along with good customer service when I come here.
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June 2023 by Adrienne B.
This location has great staff and service. I've been in when they were swamped and busy. Always impressed by professional skills and super customer service of the staff. And, can't beat the great location in Westgate Plaza. Easy to get to and easy parking.
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June 2023 by Andrea Russell
I've used this same branch of The UPS Store to ship my packages for two and a half years and I have always had a good experience. When I moved, I decided to ship all of my worldly possessions to my new destination. Included in these possessions was a painting that means an immense amount to me. The staff and The UPS Store ordered the proper size box for the painting and then took great care in wrapping it up to be shipped. The painting (along with all of my belongings) made it safe and sound! I appreciate the attention to detail and every time I showed up with some insane amount to ship, they crew wasn't fazed one bit! They are the best!
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April 2023 by Mustafa Mond
This UPS Store has a fraudulent business using it's mailbox services. Box 132 has been scamming people as "NY Certificate Service" for several years now. They reach out to new LLCs with authentic looking envelopes and letters that look like government documents. They ask for $87 to be sent and sometimes people even send them Credit Card info. If the owner of the store does not address this I will report it to the Police.Don't try me, I have low tolerance for stupidity and a lot of free time.
