Verizon Wireless, a leading telecommunication provider, offers an exceptional in-person experience at the Albion Cellular Sales location. Customers praise the exceptional customer service provided by the wireless sales consultants, particularly Edward, Scott, and Tyler, who go above and beyond to assist with account setup, plan selection, and device activation. Clients highlight the consultants' professionalism, patience, and attention to detail, ensuring a smooth and hassle-free transition from other carriers. Customers appreciate the consultants' willingness to thoroughly explain every step of the process, address any issues, and provide personalized attention, even for complex tasks like switching multiple lines and setting up new devices. The Albion Cellular Sales team is commended for their exceptional problem-solving skills, cost-saving measures, and genuine care for their customers' needs. Clients leave the store satisfied, expressing their intention to refer friends and family and return for future Verizon Wireless services.
The staff was extremely helpful! They fixed my billing and plan issues that were set up incorrectly over the phone. They made sure that it was the right plan for me and saved me as much money as possible.
December 2024
I am very pleased with all of Scott's help. He did all of the work for us. He switched my auto pay to my new card. When he sold us our phones he set them all up for us because I wouldn't be able to. I will be referring any one I know to come to him.
December 2024
Scott was amazing. New service for 4 phones, watch, and internet. Hiccup from old service provider was handled professionally and promptly. 2 happy kids and 1 happy wife makes a happy dad. Thank you Scott Happy Holidays.
