Alden Pools & Play is a trusted business that has been serving Western New York for over 50 years. It offers a wide range of backyard entertainment products, including above ground swimming pools, inground pools, hot tubs, spas, swing sets, trampolines, and pool supplies. Customers can explore a 10,000-square-foot showroom filled with playsets, pools, and trampolines, and take advantage of water testing services. The company is known for its professional and knowledgeable staff, especially the owner, who is highly praised for their helpfulness, responsiveness, and expert advice. Many customers highlight the excellent communication and quality of service they received, from installation to maintenance. The team is recognized for their professionalism, attention to detail, and willingness to go out of their way to ensure customer satisfaction. Alden Pools & Play is appreciated for its reliable service, competitive pricing, and friendly approach, making it a favorite choice for pool and hot tub needs. Whether installing a new inground pool or helping with hot tub and pool supplies, the company has built a reputation for caring about its customers and providing a positive experience. Overall, Alden Pools & Play is a dependable and customer-focused business, ideal for those looking to enhance their backyard with quality pools and outdoor features.
Matt and the team are always helpful with getting the right chemicals at the right price each year. The place to go.
January 2026
Excellent experience purchasing a Bullfrog hottub. From a nice visit to the showroom to home delivery, their team did a great job.
August 2025
Had another amazing interaction with the employees at Alden pools love coming here. They are always energetic, super knowledgeable and great prices wouldn’t go elsewhere.
