“I just wanted to write this review because the customer experience and concern with customer satisfaction is of the upmost concern for Alden Pools and Play. I have been working with Matt (one of the owners) and Russ (service manager) on a rare Bull Frog hot tub power issue. Matt and Russ have dedicated their time to working to diagnose the issue and have laid out plans on next steps should this not resolve. Overall very positive experience with the team and would recommend purely on their customer service.”
“I just wanted to write this review because the customer experience and concern with customer satisfaction is of the upmost concern for Alden Pools and Play. I have been working with Matt (one of the owners) and Russ (service manager) on a rare Bull Frog hot tub power issue. Matt and Russ have dedicated their time to working to diagnose the issue and have laid out plans on next steps should this not resolve. Overall very positive experience with the team and would recommend purely on their customer service.”