Quest Diagnostics
Medical LabsHours:
12845 Broadway, Alden NY 14004 Hours
About Quest Diagnostics
Quest Diagnostics offers COVID-19 antibody testing by appointment, along with routine lab tests, drug screens, and pediatric specialty services. The location can be difficult to find, as it is in a converted yellow house across from Tim Horton's, situated between two major plazas. While some patients must drive a distance, the ability to schedule ahead is appreciated. The appointment system is highly recommended, as walk-ins are not accepted due to limited staff and space. Scheduling often must be done two to three weeks in advance online, where friendly text reminders and phone check-in are provided. The service is described as professional, courteous, great, and efficient, though the check-in machine can sometimes malfunction. A building closure occurred once due to severe weather. Overall, for those with an appointment, the experience is positive and convenient.
Most Recent Reviews
January 2026
My criticism of Quest is that I am a long-term user and I have to perpetually provide my information that has not changed for years. Why can’t I simply say “no changes” when I sign in? Quest please fix this.
August 2025
My wait was longer than usual, but not so long that I consider it a real inconvenience. Renee was very pleasant and professional. Recommended..
August 2025
Great service. Super quick and easy.
Kindly include H1Ac test in your panel of blood work to ensure I am not pre-diabetic.
Waiting for quest to open a branch in Rochester, NY
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- Alden, New York