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“Katonah postmaster was terrific, I had an issue trying to forward a business address as we moved. Online service was not helpful and she walked me through it and within 10 days or so the business mail started to get delivered, she was patient and so helpful!”
“I use this post office regularly for my business for the last several years and never had any problems. I find the staff friendly, personable, hard working, and efficient. Every now and then they go beyond the call of duty for me and I appreciate it. Keep up the good work!”
“Everyone is always pleasant and courteous. Post offices have a bad rep sometimes but I find this one stress free and easy. I don’t really get the negative reviews. Sometimes packages get lost because it goes through a huge system after it leaves the local branch. I wouldn’t blame them for that.”
“This post office in Goldens bridge is just wonderful. Jeff might be the kindest, most helpful person ever. Kim, Allie, ANYONE that works in this place…. Well you couldn’t find nicer, smarter people anywhere. They make living here BETTER.”
“The person at the counter, Dona, was so nice! It was so quick and easy, and made it much easier to get to the all the other places I needed to get to ON TIME! She answered my questions, and was patient and polite.”
8AM - 12:30PM 2 - 5PM
1350 E Main St, Shrub Oak
Post Offices
“Denise was a huge help. Accidentally sent a package to wrong address. Denise followed up with me once the package arrived at their facility and re-routed it to the correct address. Thanks so much!”
“Honestly no idea why this place has such a low rating. Been living in Ossining for about seven years now and I wouldn’t trade this postal office for any other one. Always a positive attitude and will to help! Every time I go in there they are always smiling and ready to help. You know dmv offices and pretty much any gov office is filled with snotty not wanting to work people but these people are good hard working people that always do their job with a smile and what more can you ask for. Ok bye”
“This post office service staff is heads and heels beyond friendly and helpful, I got my kids passports done here, and I had anxiety when I didn't have everything needed, they were understanding and still took photos I ran home and grabbed the required documents and they took my applications. Always friendly when I come in to drop off packages. Totally not the case for other usps locations in the region.”
“The employees are always helpful, they know their customers by name, they have mailing supplies & forms readily available and are patient in answering all our many (& I'm sure repetitive) questions.
The delivery vehicles sent out from Carmel are, weather permitting, always punctual with their delivery routes; I know when post will be delivered and I can plan around that if needed, and the drivers are kind enough to deliver some packages to the door!
When i send packages from Carmel post office, they arrive at their location usually before the expected delivery date. 100% pleased with neighborly and professional demeanor of staff. Thank you for all you do day in and day out!”
10AM - 5PM
2020 Maple Hill St, Yorktown Heights
Post Offices
“Nigel was great -- very nice and patient. He helped with my daughters' passport applications even though we tried walk-in (not knowing they only do appointments).”
“Prompt attention to delivery problem by super Supervisor and delivery route carrier, Mr. Z.B. Occasional problem caused by similar address on their large route. Patient and professional response and thankful for follow up call to confirm package was found and delivered.”
“After 2 not so favorable back to back experiences with the general customer service line, I was able to track the correct post office my package was sorted at. Thank you Stephen (sorry if it’s spelled differently) for going above and beyond to get this redelivered. You are truly an exemplary employee and I’m extremely grateful for your kindness.”
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“I frequent this post office for all of my business needs, and I have to compliment the staff (especially Doug) as they’ve always been very helpful and kind. I’ve been to many other post offices where the staff couldn’t care less about assisting you, but that’s not the case here. I’m very happy with the service provided!”