-
February 2024 by Danielle Craig
Nice store but staff always seems super judgmental and makes u feel uncomfy. Not everyone but a few including who I’m pretty sure is the store manager. something off in the environment, I’ve worked retail for a long time, I can usually tell. Staff pushes you not to take store credit when doing returns and pick a substitute before you do the return instead. Just weird, I’ve never experienced that anywhere before, got heavily stared at by multiple employees across the store as I was shopping too, don’t know why. Energy is just off here, good selection though, lol.
-
June 2023 by Abby Maher
Staff treated me unfairly. Bought the 7 undies for $30 online. Show up to the store for pickup, turns out they didn’t have 2 of the colors I picked so they gave me 5 undies for the same sale price. I wanted 7, I paid for 7. They tried to shoo me out of the store with only 5. Both managers looked extremely bothered by me wanting to pick out two more pairs that I paid for. One of them spoke about how ridiculous my order was to the cashier. Giving two stars because aerie has great quality, but this store in particular has miserable staff.
-
April 2023 by karen richardson
cute options store set up so inviting
-
March 2023 by Rob Michal
Nice place to spend money
-
March 2023 by Rob Michalowski
Nice place to spend money
-
October 2022 by jessica parker
Labeling on shelves is not clearly marked
-
May 2021 by JOHNSON GRACE
Nice clothes. I love their leggings.
-
January 2020 by Lindsey C.
They never have any products anymore, most of their stuff is always out of stock and then it never comes back and you can never buy it again I used to love this store but the last year or so it has gone down hill..
-
January 2020 by Karly Masters
I wanted to try on a sweatshirt. I had my friend, who is male, with me in the dressing room. Upon leaving the room one worker scolded us for having two people in the dressing room, “especially of opposite gender” according to her. This sort of situation has never been an issue for me in the past when the second person is also female. It pains me that this issue of gender should make any difference for their policy. She had no way to assume either of our genders nor our sexualities. These assumptions could be very hurtful should the comment have been directed to a transitioning person.
-
August 2019 by Katie Piatt
Mom loves the bras
-
July 2019 by Truly L.
I wish this wasn't the only Aerie left within reasonable driving distance in town. Aerie is probably the only brand I have tried over the years that provides comfortable bras at reasonable price. The staff on the floor are helpful, attentive, and positive, truly building women up, which makes the whole shopping-for-intimate-wear experience so much better than the nightmare than it usually is. The things I love about Aerie: - The quality of their products. I've paid bras that are 3 times the price of what I paid at Aerie that last less than 1/3 of the longevity of my Aerie bras. The fit is so much better than anything I've ever put on, and they are also so much more comfortable. - The price of their products. $25 for bra? Yes please! - The attitude of the staff. This is beyond your average customer service. It never feels like they're only being nice so that I'll spend more money. - The positive notes on the fitting room mirror. This is part of Aerie's culture. Customers can leave each other positive notes. How awesome is that? I hope this brick-and-mortar Aerie stronghold will stay open for a long, long while. PS: Aerie does offer other things besides bra and undies. They carry lounge wear and sleep wear as well, and some of the most comfortable pants and leggings I've ever worn. If you happen to be in Galleria Mall, do stop by.
-
July 2019 by Ashley Trusello
Had a great experience there today. Customer service was amazing! Anna was so helpful. I went there in search of a couple specific items and she was incredibly knowledgeable, personable, and available to assist me! I love aerie and I can add today's experience to another reason why! :)
-
July 2019 by Phil Chao
Nice place!
-
May 2019 by Jessie Martin
Awesome customer service and help is there if you need deffinately going to start shopping here more
-
May 2019 by Lady McBeth
Such cute panties!
