Harbor Freight Tools is a well-known national retailer with over 1500 locations across the United States. It offers a wide range of tools, including automotive, air and power tools, hand tools, storage, outdoor equipment, generators, welding supplies, and shop equipment, all at great prices. Many customers appreciate the store's improved quality and the variety of products available. The staff are often described as helpful and pleasant, making shopping easier and more enjoyable. Customers find good value in the tools, especially when using coupons from the website. While some note that the tools may not be of top-tier quality, they are generally effective for various projects and are affordable. The store is easy to access, though navigating through the large space can be tiring, and finding staff might require some effort. Overall, Harbor Freight is seen as an affordable, reliable place for tools and home improvement supplies, with many customers visiting regularly for their projects.
Staff at the Amherst NY location are friendly and assisted with a return without hassle. I usually dont have to return anything to HF, and it is nice that they can locate purchase with phone number and process returns accordingly. I like the selection available for my everyday tools and accessories.
December 2025
I'm always greeted upon entry and offered assistance when I need help. What more could one ask for...? ❤️
November 2025
Great store very helpful staff. Lots of goodies for the DIY thinkers
