Northtown Mazda is a new, state-of-the-art dealership built with a customer-focused floor plan. The staff is outstanding, providing excellent customer service, a calming experience, and expertise. The process is described as easy, enjoyable, and superb, with staff working to find the best financial deal. The facility offers many amenities, including premium coffee, freshly baked cookies, free WiFi and cable television, charge stations, a two-way fireplace, and a shuttle service. Services are completed in a timely manner. Customers report getting a great deal, being very happy with their purchase, and would recommend the dealership.
Loved that they shared with us a video of where they were working on our Mazda! Felt like they could have worked on keeping us updated better as we were waiting but also loved that they worked with us on alternative repairs when we couldn't afford the full job.
September 2024
There was a delay entering the garage because somebody was there putting air in all the tires, seemed not to be an appropriate location. All I needed was an inspection and it was done ins timely manner.
September 2024
Great customer service. Jessica team leader is the greatest, very helpful and extremely professional!
