Northtown Volkswagen, located on Sheridan Drive, is the leading volume VW dealer in Western New York, thanks to its dedicated customers and associates. The dealership prides itself on providing excellent service and creating a supportive working environment for its team. Customers appreciate the knowledgeable staff, including individuals like James, Greg, and Raihan, who make the car buying process easy and enjoyable. Many reviews highlight the patience and transparency of the team, especially when answering questions and explaining vehicle features. The service department is commended for its efficiency and quality, with customers noting that their cars look brand new after maintenance and repairs. Overall, Northtown Volkswagen is recognized for its great experience, smooth delivery process, and commitment to customer satisfaction, making it a trusted choice for both purchasing and servicing vehicles.
I am extremely happy with my new VW! Thank you tricia, joe and evryone else at VW that helped me out.
August 2026
Love my Tiguan and the experience Michelle delivered at Northtown Volkswagen. Everyone was friendly and professional and made the process quick and flawless. Would highly recommend and would definitely return! The dealership itself was very clean and modern. Thanks again!
August 2026
Best experience buying a car ever! Michelle was incredible.
