The Cool Factory Heating & Cooling is a reliable HVAC company located in Amherst, NY, specializing in heating and cooling services. They offer installation and servicing of furnaces, air conditioners, ductless mini-splits, and water heaters, along with professional duct cleaning to enhance indoor air quality. Customers have praised their expert technician for being knowledgeable, careful, and personable. One technician, in particular, received high recommendations for his professionalism and quick diagnosis of issues, whether it was replacing a water heater or resolving a furnace problem. The Cool Factory is committed to providing quality, affordable solutions to ensure customer comfort, making them a trusted choice for HVAC needs in the community.
Dave was friendly, efficient, and knowledgeable. Totally satisfied.
November 2025
Quality work , quality furnace /AC unit , answered all our concerns to our satisfaction
October 2025
Dave was awesome! He had my AC up and running within a half an hour even after I was told by a big company that I needed a new unit and wanted to charge me an obscene amount of money. He is honest, knowledgeable and reasonably priced. I HIGHLY recommend!! Thanks Dave
