The Cool Factory Heating & Cooling is a reliable HVAC company located in Amherst, NY, specializing in heating and cooling services. They offer installation and servicing of furnaces, air conditioners, ductless mini-splits, and water heaters, along with professional duct cleaning to enhance indoor air quality. Customers have praised their expert technician for being knowledgeable, careful, and personable. One technician, in particular, received high recommendations for his professionalism and quick diagnosis of issues, whether it was replacing a water heater or resolving a furnace problem. The Cool Factory is committed to providing quality, affordable solutions to ensure customer comfort, making them a trusted choice for HVAC needs in the community.
Dave was very honest knowledgeable and fair with his service and pricing. I would recommend Cool Factory to anyone who needs HVAC service. Dave repaired my furnace last year and just did A/C repair for my mother in law in Tonawanda. We are very pleased with his service.
August 2026
Dave was recommended by former clients and I am extremely pleased. I called him in the evening, he returned my call the same evening and came out the next day. He is very efficient and knowledgeable and explained things to me so I could easily understand. Also very reasonable pricing. I would happily recommend him to... read full comment
July 2026
David was very professional prompt and provided details about my HVAC unit. He completed the job in one day. Pros are hard to find and we found one. Thanks
