“I have been to several stores over the years since I've been with Metro, and today I found the store that absolutely earned 5 stars.I upgraded my iPhone 6 to 13 yesterday, yes, not a 15 but the price fit comfortably and I'm lightyears ahead of the outdated 6.Well, I did try to transfer and activate online, but this created a big mess mainly because I was speaking to people, probably after hours, from another country and there seem to be limitations.I did try the automated system also, but that left me with "no sim" on my phone, which was clearly inserted.Today, Saturday, I went to see Kevin, a wizard with this technology, and he just started working on it, multi-tasking between the issue, the resolution, and persistence in getting me connected.There really is nothing like an in-person experience, especially with today's technology, and once again, I'd like to thank Kevin for his patience with me and taking his time to explain the issue in layman's terms and resolving the problem.”
“Quick efficient repair without costing an arm and a leg. Where as other places said they could fix my issue in 3-5 business days, Nys repaired it in one day. Recommended.”
“Zack installed a privacy screen protector for me so quickly and efficiently! He was juggling multiple clients at once and still managed to treat each customer with kindness.”