Hertz Car Rental - Arcade - Route 39 West HLE
Car RentalHours:
3008 NY-39, Arcade NY 14009 Hours
About Hertz Car Rental - Arcade - Route 39 West HLE
Hertz Car Rental - Arcade - Route 39 West HLE offers generally positive experiences for customers. Many appreciate the ease of completing transactions, the competitive prices, and the friendly, polite staff who answer questions and provide helpful information about future rentals and upgrades. Customers often find the rental process smooth and satisfactory. However, there are some concerns, such as unclear communication from staff and instances of rude or impatient behavior from certain employees. Additionally, a few customers were nervous about vehicle readiness, especially when issues like an oil change indicator appeared shortly after rental. Despite these occasional issues, the overall impression is that Hertz provides good rental options with friendly service, and many customers plan to use their services again. The availability of features like built-in GPS and skylights in some vehicles adds to the positive experience.
Most Recent Reviews
October 2025
My rental car experience was very good. From price, the actual car that i received, to the ease of completing the transaction, it was all just great! No problems, no surprises, and polite reps. I will be using their services again! Thank you!
August 2025
Mike was very friendly and answered all of my questions and any concerns I had. Upon returning the car, the manager was equally as friendly and informative about future rentals and upgrades. Overall it was a good experience renting from them.
June 2025
Charged me for fuel even though it was returned full.
More Comments(35)
- Arcade, New York
