“I was sold a lemon from Rockaway Nissan, After the dealership sent me the car I was supposed to leave with 5 days later at 5:50 pm and it was dark already so I couldn’t get a good look at the vehicle.I signed the piece of paper the two mechanics gave me and they were gone.I finally got a good look at the car.It was really filthy inside and out. It had a very bad odor of vomit,dirt and animal hair inside the entire car rugs.The windows inside and out were so dirty and the carpet was just awful. I was in shock when I saw the deep gouging around the whole car and it had scratches and rail rust everywhere on the Exterior. I had called Nissan and asked to speak with a supervisor. I was told that he was on another line and that they would have him call me back immediately. I never got a response back from them. I finally called them and I spoke with them and I told them about all the issues. They sent me to three body shops in Nassau County. All Of them refused to do any business with Nissan because what they said was that they were irresponsible in selling cars that were not in good condition and that they sent them cars to fix because they should of never been on the road at all because of the condition of their cars and that didn’t pay their bills. I think they were deliberately trying to get past the 7 day return policy. I took it to Casino Auto and Dennis took one look at it and said that the car was DEFINITELY in an accident. He said, Look at the passenger side Quarter panel, it was a totally different color than the rest of the car. I think they had me test drive a different car than the one that was delivered 5 days late. After so many calls to them to tell them to take the car back and return my $3000.00 down payment, they said that I was past the 7 days. They added the 5 days that I had waited for it to be delivered the next day as PROMISED by the Dealership. They wanted to get it Detailed so it would be perfect for me?? I called Corporate for Nissan and after days of explaining what they had done to me, I was told that the day I signed the paperwork at the Dealership was the first day of ownership. They were very rude and told me if anymore complaints from me came across “HER” EAST-COAST REGIONAL- MANAGERS DIRECTORS desk, She would throw it out. I finally got the mechanics at the Dealership in the same building inspect the car. He had a full sheet of damages on that car. The whole undercarriage was covered in RUST. The Exterior was damaged and needed extensive repairs. The interior was covered in filth and animal hair and animal waste. The interior also had A horrific Stench of Vomit and was covered in dust and required a complete restoration to both Exterior and Interior. Dennis gave the financial Management his appraisal and Nissan said that $2000.00 was too much for a new paint job and the undercarriage repair job and the interior cleaning that was disgusting to even try and clean out would take days. Thank God that the Financial Manager took his calls because he avoided me and he hung up on me so many times that it made me physically sick. He spoke with Nissan and I finally got to go to another Dealership to EXCHANGE the car.If Dennis didn’t help me,i would’ve been stuck with fighting with Nissan for months on end. I know Dennis since I was a kid hanging out at Playland and I thank him for everything that he did for me. He’s honest, Caring and willing to listen and help if you need it.He’s DEFINITELY “MY HERO”. He’s getting all my business and I will definitely pay it forward for anyone who needs help with their cars and Take on the DISHONEST dealerships who will take advantage of you.Thank you so very much Dennis, I didn’t know about anything of what dealerships polices on which Auto Shop that I could use. But you gave me GREAT ADVICE. I know now who to trust in for anything about car dealership rip offs and I will be forever Grateful to you for helping me with deal with the horrible car issues that I had. You have a forever grateful customer now and I will always send my friends to you!”
“I recently had my shocks, struts and wherl alignment. From start i had a great experience. I brought my car in on Monday morning and I was called Tuesday night to pick up. The car ran perfect when i picked it up. I Was very happy with the work they did. It was a pleasure to deal with Jared he def delivered fast, friendly and great work on my car. Will def use again”
“They replaced my windows and both doors after someone hit my car. All parts they used were new and the car looked brand new after they painted, polished and detailed the interior as well. They worked with me through the insurance process, and the car couldn't have came out better. Plus they threw in a free thermos, new keychain and some air freshner. In case you need paint in the future, they give you a sample of what paint they used as well. 10/10 repair job.”
9:30AM - 2:30PM
127 Jericho Turnpike, Floral Park
Body Shops
“Sunny and Ricky are very professional an humble people. They did an excellent job at fixing my shattered headlight, and replacing my hood and bumper. I would recommend anyone to Sunny and Ricky, they made my car look brand new.”
“Needed repairs due to hit-and-run sideswipe in a parking lot. Staff helpful and courteous. Answered all questions clearly, helped coordinate with car rental, completed work earlier than expected. And the car now looks great!”
“Greg and his team at Floral Park Auto Body provided great service. I took my vehicle to Floral park Auto Body needing a repair. Greg communicated with me directly throughout the repair process and was always a phone call or text message away.
The estimate for repairs was free and transparent. Greg answered all my questions without hesitation.
The vehicle repair was speedy and the vehicle looks brand new.
The whole experience with Greg and his team, from start to finish, was nothing but positive.”
“Top notch work, great service, and fair prices.
Plus, they did everything they said they would do.
I hope I don't need them, but when I do this is the collision shop to go to.”
“Matt has been the greatest!!! He has help me out through the whole process with my car accident. Matt was the man!!! He was very confident and knowledgeable about my whole situation.”
“I can’t get over how helpful the owner and everyone who works there is whenever I call or stop in with an emergency. I will always recommend them to those that ask for a reliable auto repair. Very thankful.”
“I highly recommend New Genesis Automotive! They made the whole process easy and stress-free. The team was great to work with and kept me updated on my car repairs. I’m grateful for their help and quality work.”
“I recently had the pleasure of visiting Ideal Automotive Services of Helmhurst, and I must say, their service was exceptional from start to finish. From the moment I walked in, I was greeted by a friendly and knowledgeable team that made me feel right at home. They took the time to listen to my concerns about my vehicle and explained the repair process in detail, making sure I understood every step.
The quality of work was outstanding – my car looked as good as new! Not only were the repairs done efficiently, but they also went above and beyond to ensure my car was safe and fully functional. The attention to detail was impeccable, and I could tell they take pride in their craft.
What really stood out to me was their customer service. They kept me updated on the progress of the repairs and were transparent about costs. The turnaround time was quicker than expected, and the final price came in exactly as quoted, with no hidden fees or surprises.
I highly recommend IDEAL AUTOMOTIVE SERVICES OF ELMHURST to anyone in need of automobile repairs. Their professionalism, and commitment to quality make them the best in the business. I’ll definitely be coming back for any future needs
My special thanks to Ray Zhang Service!”
“These guys have exceptional skills when it comes to repairing your car. I came in with back bumper and front bumper and grill all messed up from a hit and run. Wilson & his team went above and beyond with their capabilities and experience.”
“Nationwide is amazing! I needed a paint touch-up on a small area of my car and I'm so glad i came here. Kevin was so friendly and efficient, and my car looks spotless!”
“This is a great place for any collision work. I’ve been here three times and always had an easy, straightforward, honest experience. The work has been excellent and the communication is as well. Highly recommend Gabe and this shop.”
“Excellent experience at Motorcepts! The service and staff were top notch, and JC made everything easy and smooth. If you’re looking for high quality work on your car, I highly recommend Motorcepts.”
“This review is looooong overdue but I just left Abushi and had yet another amazing experience so I have to praise them a little bit. 3 years ago Abushi did a customized wrap with some sick details and sold us some beautiful rims to finish the look. The whole process was super easy and quick! And these guys were so kind, honest and professional. When I tell you I get compliments on my car almost every day, I am not joking!
Fast forward to a few weeks ago and these guys helped me out in a pinch after a local mechanic replaced two of my tires and fu%k3d up 5 lug nuts. I didn't know where to go so I went to Abushi asking if the could sell me replacements. They replaced all lug nuts right then and there for FREE, no questions asked! Amazing service. Then I asked about my rims getting cleaned up (had some damage from pulling next to curbs) and they were able to send them out and have them cleaned up in 24 hours. They look brand new, like they just came out of the box and for an awesome price, too. I will never take my car anywhere else. These guys are the real deal and are so amazing to work with. HUGE thanks to Rosco and the rest of your team! (Pics are 3 years after our car was wrapped. Still looks amazing! Cleaned up rim attached, too).”
““High Velocity” saved me from another body shop that was holding my car due to a ‘crash for $cash$’ accident on the Southern State, LI, NY. My front end was really bruised and battered, leaking radiator fluid.They rescued my car from that body shop, @LuxuryAutoBody, and brought it to their repair shop. I got a tour of the shop when I picked up my car, and it was amazing,and my car looked brand new. Thank you so much Marcella and Marshall! You will be highly recommended!”
“I brought my MBE350 in after the check engine light went on. Mark and his dad took my car in and explained about their diagnostic fee. It was a small price to pay to find out what codes needed to be addressed in my car. The car returned a clean diagnostic report and neither Mark nor his Dad tried to upsell me. They were honest and ethical. I will certainly bring my car if I need future repair because I trust these guys. Now I see why they have such a high Google review!”
“Wonderful experience My car looks brand new! The team was incredibly patient while dealing with my insurance company. A bad experience became a pleasure because of Sonnys.”
“Very smooth transaction I quoted for a door within a minute. He told me he had it. I got lucky they had it actually in the color I needed. He told me to come by in an hour. It will be ready. I came over paid. Everything was as described very professional straightforward. I really appreciate good business like they do. It’s hard to find nowadays. Thanks again for the 2009 Hyundai Sonata door you are a godsend.”
“Fantastic service, very lovely desk staff that truly help and keep things on track.. i had repairs done in 2023, and here I am back for 2 different claims being handled by them at the same time.. yes I have terrible luck with NY drivers ?. I didn't hesitate to call them when I needed new work done.”
“Workmanship is excellent and customer service is number one, I can’t say more than the are one of the best in Brooklyn, NY in auto body repairs. Carstar goes the extra mile and I will also use Carstar in the future for any repairs!”
“Thank you very much José /Albino and his great work team Excellent, very efficient service, above all, great customer service, highly recommended 10/10 my car was incredible”
“Patient. Trustworthy. Through. Understanding. Fair. Craftsman. The true representation of a body mechanic. S/O my guy Vick for being true to his craft and being the peoples champ!”
“I brought my car to Caliber for repair after it was involved in an accident. The people at Caliber were incredibly well organized and welcoming.I received almost daily phone calls and texts updating me on the status of the repair. From start to finish Caliber worked seamlessly with my insurance company. The car looks great!”
“My car died in my driveway. I called AAA who sent a tech that could not get my car to start and said I would need a tow. I requested one through the AAA app and the guy came within the hour. He told me he was unable to tow my car with his flatbed because he would have to drag it and told me that I needed to request a tow with a dolly. I waited a few hours for a tow (this is from another tow company that AAA sent and not Phil's). I was told the truck was on another call and would get to me shortly (this after waiting for over 2 hours). Finally, I get a call back that they were able to get another company to tow my car but it would take 90 minutes. At this point, who cares? I got a call from Alex from Phil's. He told me where he was and that he was on his way. He came with a flatbed and was able to bring my car to my mechanic, no problem. I was amazed by the skill and artistry that he used in getting my car safely on and off the tow truck! I have a newfound admiration for the drivers. He was friendly and helpful. He was also correct in his unofficial diagnosis of what was wrong with my car. I would definitely recommend this company and this driver. I wish AAA would've sent them first. It would've saved me over 6 hours of waiting for the other company.”
“If you want to drop your vehicle off with the assurance of knowing it’s going to get fixed properly, this is the place to take it. They are very professional and pleasant to deal with.
They’ve worked in my vehicle twice and both times my ride was given back immaculate. These guys are truly top of the line.”
“Dillon and Monique were very helpful and patient especially with my insurance State Farm that was not cooperative throughout the whole duration of me trying to get my car fixed. I’m very grateful to them for their work, the car looks like it didn’t get damaged at all and they were able to fix everything just in time for Christmas.”
“I had a little fender-bender several months ago and picked this shop because it was convenient for me but I have to say every single person there was very friendly and professional, even the owner whom I spoke with because of a mix-up. He called me back with an answer over the weekend when the shop was closed. The customer service was outstanding! The repairs were completed when they said it would and the quality of work was excellent. I would absolutely recommend this place. Oh, and the place is very clean. Yes, I looked at all of that!”
“Grateful to have these guys in the neighborhood. Top to bottom great experience replacing the whole front fender on my Subaru. Outstanding work, fast turnaround, very fair price, personable and easy to work with. If you need body work in Rockaway, this is your place.”