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“Very accommodating, provided many options with gas refill and and after hours drop off, best experience with a truck rental I’ve ever had, drive from Phoenix AZ and this location was the best location I’ve ever seen from a truck rental point, owner is on top of everything.”
“Maya was excellent very informative you should have a train you employees she explained the agreement took the time to go through the agreement what you didn't understand she asked and she was so helpful customer service excellen”
“Omg. What an amazing experience I had while trying to find the right storage space for my belongings. The facility manager Viv was patient, kind, and really went through all of the options with me. I was able to find a good size for my belongings . The customer service was great and i will recommend.”
“Renting a storage space for the 1st time, so far it has been smooth sailing. the location of the place is very convenient to get to, also easy to bring my belongings in n take them out.”
“I'm extremely satisfied with the customer service at this location. The manager, Kendra, and employee, Chris, were incredibly accommodating when an issue arose in my unit. They quickly and proactively found a solution in seconds. Because of their exceptional service, I'm giving this location 5 stars and wouldn’t consider going anywhere else.”
“I am very grateful for this location. The prices are reasonable and the manager on site was so helpful and knowledgeable with the units that I was able to pick one that works great for me and my family”
“I had a very difficult experience at the Chelsea location 2 weeks ago, so working with Christian and team here was like night and day. Extremely polite, professional, and efficient here, highly recommend.
At Chelsea they forced me to do an online check-in despite having people there, berated me and made the stressful day worse, taking 45 min to check out a U-Haul.
Here at 63 Kingsland, I took 2 pictures of my drivers license and was out the door with a key in <5 min. Was told I could return the car either that night or after hours for $20, or even the next morning during hours for no charge.
Drop-off was easy as well, since I used <10 miles total <0.5 gallon), I wasn’t accosted to add more gas. I would go out of my way to come here again if I need a U-Haul in the future.”
“The atmosphere and the employees are always here to help. The facilities are very nice and clean and they help me with all my Moving and Storage needs. I suggest you come this Uhaul location for all your moving needs .!!!!!!”
“I met Ian, and I noticed that he has great taste in choosing the colors for his Vans, and that brought it to my attention that the color was very unique. He is very polite and easy to speak with. I recommend his Vans because, regardless of what you need them for, you can roll with style and look fresh & clean.”
“My brother had been to this place years ago this was because to rent a truck and drove back home to put a long table in the truck and then drove down to Maryland. The people there were friendly, kind and helpful.”
“Hello! This place has a great team. I liked the service and assistance of the staff. Especially Giacomo Dignoti helped with everything from the first call. I had a special order and he found it and made it. Clear, accessible, fast and professional!!!!! Thank you very much.”
“Cathy was amazing and saved us money and time. Truck was new and the process was a breeze. They saved the day after our Budget rental spot failed to show with a 16’ truck the day before our move. Highly recommended!”
“The customer service was exceptional and made my move effortless. The staff went above and beyond, demonstrating excellence in every aspect. This location sets the standard for outstanding customer service and exemplifies the high-quality service U-Haul can provide to its customers and provided to me and my famiily..”
“I would just like to say that the woman that is always at the counter at this location is the sweetest most competent person I have ever come across in my 40 years of renting vans.”
“I’ve had storage here for a few years and the facility is always nice and clean. The hours they are open are very good. The few times I rent a truck they are good and clean. Their are other storages closer to me but this is the best”
9AM - 5PM
251-37 Jericho Tpke, Bellerose
Truck Rentals
“We stopped by this location to see about renting a box truck or a van to move a bunch of our stuff. Tyreek was amazing. He was so helpful and so knowledgeable. We had such a pleasant experience thanks to him. Definitely recommend.”
“RORY IS AWESOME helped me out the most in a time of need. If u need a u-haul or rental car like I did, come here you will be beyond amazed with his professionalism and care. This is the one! They care for their customers and treat you the way they would want to be treated ? ❤️”
“Unfortunately, they did not have the right size truck for me, but the person I spoke to was extremely nice and helped me with another location that had a truck for me.”
“Darlene is amazing! I needed a handicap accessible van last minute because my brother was coming into town. She helped me throughout the process. She’s very detailed and accommodating. The pricing was reasonable they could’ve charged me a lot more because it was last minute and they were very accommodating. I will be using them solely for my rentals going forward. Thank you JJB van rentals and a special thank you to Darlene!”
“Do not try to reserve online as it seems it means nothing and it's not related to inventory at each site. Call and reserve it so they can confirm they have the vehicle. I reserved online for another location and no one called me, I called in and they told me they don't even carry that model. Also note that they only take cash for rentals which is especially odd as they use cards for holds.
Aside from that, you basically get what you pay for. As others have mentioned the vans are not well maintained. Although I didn't have a problem mechanically, the radio didn't work and the interior was rougher than a Uhaul. It shifted kind of rough and you could tell the shocks were probably at the end of their life. But for what you pay, it's not a bad experience. I rented a Micro Mover and it was exactly what I needed and I saved gas as opposed to the larger vans that you'd rent from Uhaul or Home Depot.”
“Very easy simple and affordable, after looking around making reservations, I just came here to pick up a 10’ for moving and it was an easy agreement milage 19.95 fee and optional insurance can’t go wrong also return instructions the staff worker from the shop was friendly”
“I went to Milea Maspeth Queens for the 1st time. Outstanding customer service, professionalism and my truck was completed ahead of schedule. Thank you Patrick and Steve for fixing my truck at an affordable price. If you own an Isuzu or Hino Truck, you must give these guys a chance to maintain and/or fix all issues. . . I am beyond happy and will all of my D J friends with truck to go to Milea Maspeth Queens.”
“What a great place to rent trucks from! The staff is friendly and efficient. The equipment is in good conditions and reliable. Drop-off is easy. Thanks for your help!”
“Thank you for the amazing customer service. When I had a technical issue with my app, management from this location came up with a quick solution that allowed my rental to take place with out any issue. Thank you Vanessa for going above and beyond for my issue.”
“The gentleman at the desk was extremely accommodating, very knowledgeable, and very very helpful throughout the whole process. It's my second time using this location and they always above and beyond their duties. I have nothing but great things to say about this location. Amazing A++++++”
“This was my first time renting a Uhaul van/truck. The experience was really smooth and I was able to extend my ride effortlessly. I would definitely recommend and do it again whenever a large truck/van is necessary. The people were super friendly and accommodating. ?”
“Debbie at the front desk did an excellent job wrangling her phone and getting a hold of a 26 ft truck for us today. She is conscientious, diligent, and professional. As long as she's there, you're in good hands.”
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“The customer service was great and the agent that helped us was very friendly had a great sense of humor and respectful and maid us feel at home thanks for the hospitality recommend this location to friends and family any time.”