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February 2024 by Marwan Ali
He was so humble and he did a great job ?
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December 2023 by T D
Fair, honest, professional, friendly. Mr. Modou is a gentleman and popular in the neighborhood with everybody for a reason. Beautiful jewelry, authorized Seiko dealer, you will not be disappointed. Highly recommended expert jeweler.
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October 2023 by Donna Z. Meredith
My son’s glasses were broken in a tough spot, and we had no backup pair. Mo fixed it when no one could or would. I randomly found him because he was the only jeweler/repair shop open on a Saturday in western Queens. He was super friendly and professional when I called, and when we arrived. Best part, he repaired it in less than 5 minutes, and cost was beyond reasonable. So kind. I will definitely be returning for my watch repair and anything else.
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August 2023 by Music Matt
I popped my chain and the jeweler, Modou, fixed it in minutes, cleaned it and gave it back with good energy. Good guy. Highly recommend.
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August 2023 by Thanzim Ahmed
I came to get my watch repaired once and mr modue fixed it for much cheaper than the stores in Steinway were charging me and instead of stating it’s a problem with the watch he did what I was asking the other jewelers to do and change the dial in the watch and it ran perfect and everywhere else they wanted to charge me $30 just to evaluate it with a jeweler whom they would mail it out too thankfully I pass by this store often. Me and Mr Modue also had a delightful conversation. I also passed by today to change the glass on my $1200 movodo watch and he gave me a excellent price compared to the other jewelers I went to,overall he’s a great person to go to and I will definitely come again. Was a pleasure meeting you see you soon brother.
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August 2023 by John Vigoa
Mo is such a nice gentleman and he does fantastic work. Very good prices and everything done quickly. Highly recommend!
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May 2023 by Nathan S.
A fantastic shop & great owner. 100% recommend in the area. Got a used watch and had it checked out, battery changer and cleaned all in a matter of 10 minutes and very affordable.
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January 2023 by Iva M.
I have already wrote the review but somehow it got deleted with the change of 'business name'. Both, me and my husbands watches got broken in this shop. Specifically for my watch, while changing the battery owner cut the electric cord. After he was claiming that its not his fault and that he can change it for $200, telling us not to go anywhere else because "they will overcharge us". Also, he was than trying to sell us watches he is selling in his shop. We brought watch to other place, copper cord was changed for way less money. We got the report how it got broken. Talking about my husbans watch, it stopped working after coming for a change of battery. We've sent the watch to original repair center where they gave us full report of how wrong type of battery was placed, it leaked and damaged whole system. This watched is ruined forever because if we want to fix it the price is coming to the original price of watch, so not worth it. Anyway, avoid this place! Guy obviously has no idea what he is doing. We will definitely be reporting this
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December 2022 by Jessica Coyle
I have been in this store twice and both times, Mr. Modou has been so friendly, helpful, and easy to deal with. His price was also very fair. He helped repair a necklace and ring for me and did some informal appraisals as well. Highly recommend.
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November 2022 by Jessica C.
I had a really great experience at this jewelry store. I came in to have my necklace length adjusted and the price was very reasonable and Mr. Modou was so friendly and helpful. He even did a quick appraisal of some rings I just got for no extra cost. I would definitely come back to this jewelry store for any reason.
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November 2022 by Danny Melara
Fantastic service. Mr D is not only skilled but genuinely the nicest man.I went for a ring resize and he did a phenomenal job of keeping the inlaid pattern untouched.
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October 2022 by Joanna L.
I recently got engaged and needed a size adjustment for the ring. I wanted a place that would do it for me on the spot. I called and they picked up right away and told me to come in - they did an amazing job and even shined the ring for me. They are honest and have decent pricing on their jewelry. I will definitely be coming back for Christmas and baptism gifts. They have a nice selection of gold with the evil eye on it as well. Glad to find a local jeweler I can trust. Will be back.
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October 2022 by Iva M
I came here to change battery on my watch. After an hour “of work” he claimed that the battery is not a problem (I need to pay for a battery as well because he took it out of the package) that watch is broken and was trying to push me to buy one of the watches he was selling. Also, he claimed that whole mechanisam is broken and he can repair it for $150 and that we are not going to get better deal anywhere. Today I took my watch to different place for second opinion where it was showed to me that while he was trying to change battery (which he obviously didnt know how to do) he cut the copper cord and thats why watch is not working. I understand that mistakes happen, but breaking it and than trying to push me to pay extra for his mistake is unacceptable. Will never be going there again.
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October 2022 by Kelli Nelson
My experience with DKM began when I called to inquire about the store's hours. The gentleman on the phone was so pleasant and inviting. He told me his name was Mo. The customer service on the phone was so warm and professional, I determined that I had to visit the shop. On Saturday, my husband and I visited DKM. I wanted to get my wedding band restored after I had taken it to another jewelry in Manhattan and they weakened my band after resizing it. It became warp and out of shape. Mo looked at it, explained my options and what he could do to make the ring better. Not only was I impressed with his professionalism, but also his knowledge of jewelry. My husband and I were both so impressed with his customer service, that my husband also decided to get his ring resized. Not only did Mo perfectly resize our rings, but he also restored the prongs around my diamond as they were so worn and barely existed. He saw that and fixed it. He did an EXCELLENT job on both rings and we will DEFINITELY be bringing all of our jewelry back here for repairs. It's hard to find excellent service in NYC, but Mo nailed it. He is a rare jewel! Take your jewelry to DKM for repairs. You won't be disappointed!
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October 2022 by Ivan Perez
Went in for a ring resizing. Mr Modou did a fantastic job. Great personality and skilled work. Plus has a great collection of Seiko Sports and Prosper watches.
