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November 2024 by Rachel Maramba
The pharmacy is slow and doesn’t care about you at all. They’re so rude and have 0 consideration for your time.
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October 2024 by Jason Beasley
After asking if I should make another appointment because I had been waiting 30 minutes after my scheduled appointment (during a not particularly busy time) and needed to get to work, I was told “forget when you made your appointment and sit down.” Literally just asked if I should make a new appointment. Super rude.
The younger lady who works the counter sometimes is great (she wasn’t there this morning), but the older of the two lacks empathy and tact.
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September 2024 by Kimberly St Fleur
Store is usually very messy. The stuff actually on the shelves are pretty organized and neat, but there are always boxes and carts of extra stuff lying around and crowding the aisles. Selection is pretty limited, to the point where I had to go walk further out to the CVS to get what I need. I usually just come here to get drinks and or things in a pinch since it’s just up the block from me.
Staff is either nice or hella rude. Just went there recently and the guy at the cashier was very rude. While I typing my phone number I asked for a bag and I guess he didn’t hear me. After I was done paying I asked for a bag again and he looked at me frustrated and said he asked me already if I wanted a bag. Maybe I didn’t hear him just like he didn’t hear me when I said I wanted a bag while scanning. While I paid for the bag, he just dropped it on the counter and then got mad that I didn’t grab the receipt fast enough because I was bagging my items, which he clearly wasn’t going to do. And then proceeded to also just drop the receipt on the counter and called for the next customer before I could fully finish and leave. Not to mention, this entire transaction, including me bagging probably took less than 3 minutes because I only grabbed a few water bottles. But that was apparently too long for him.
I don’t bother with the pharmacy because even though it’s the closest one to me, just seeing the state of the store and (un)helpfulness of some of the staff, I can only imagine the state of the pharmacy. The meds I take are somewhat time sensitive and pretty important (missing a day or dose can cause extreme side effects) so I’d rather not deal with possible delays or incompetence as some of the other reviews have mentioned and go elsewhere that’s consistent and reliable.
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September 2024 by A B
The store itself is outdated and cluttered, but that's on corporate.
Some of the staff is friendly, helpful, and kind; others are painful to deal with. Whenever I deal with an unhelpful employee that's wasting my time, I politely walk away and request help from someone else. Usually the other person helps me get what I need, like check inventory, issue rain check, process return, etc.
They have decent skincare options, wide array of cosmetics, and medical supplies.
They also have a poor selection of food products, but I guess it's meant to resolve hunger in a pinch as opposed to stock your pantry. In my case, I was very sick, needed comfort food, and this was closer than a market. They did not carry good chicken noodle soup, etc. but at least they had painkillers/ fever reducers, reusable ice packs, and hydration options like gingerale.
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September 2024 by Leslie Baker
No bargains. Snack items fresh. A sale buy 3 bags of chips? This isn't good for singles and small family. This store has sales to benefit only themselves.
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September 2024 by Jay Lookie
Once I walk into the store, the staff automatically starts following me around like I’m a thief or something. I cannot shop in peace. Duane Reade is the only store that’s across the street from my house and they have everything I need. I’ve been shopping here for over 15 years now and I still feel like I’m treated like a thief. They need to stop following people around and let them shop in peace. Sometimes I’m so fed up that I literally waste my time in there looking at products that I don’t need just so I can waste the employees time by them continuously looking at me so that they won’t do their current job. If they want to keep looking at me and following me around then I’ll just keep wasting their time. I’m over 50+ year old and I feel like the young generation has no respect for the older generation of customers.
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August 2024 by Vicky Huynh
Poor customer service- the girl cashier is not even greeting and or saying any words to customer. She is standing there like a robot, ring us up - we said thanks and she just walked away. I don’t know if the rest of them are like that, but this is not how it works at a retail. Unprofessional.
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June 2024 by Peter Foster
Came 40 min before closing and they said they can't take passport photo after 1 hr before closing. This is not written on website or posted at store. Seems like a made up rule for someone that doesn't want to do there job. :/
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June 2024 by Tavita Halkett
Worst pharmacy. Every time I have a prescription, it’s a problem and this is with me calling a pharmacist at home and then coming to this pharmacy. Also, when calling this pharmacy, they hang up on you 3x before anyone comes on the line. It’s a joke! Walgreens/duane reade - do better!
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June 2024 by Serafina Musumeci
I came to this Walgreens, clipped coupons as I shopped on the app. When i went to check out none of my coupons went through. The man at the register told me it takes a half hour for them to go through. That is silly, and I honestly will be going back later to return half of the things I bought.
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March 2024 by Adam J
Like other reviews terrible customer service at the pharmacy. Waiting for flu meds. Feel terrible as it is. Told 15min and turns out to be 30+min . I was the only person waiting on line. Maybe prioritize filling Rx for the person actually there? Then pharmacy assistant had the nerve to order me to sit down. She needs to take lessons in dealing with people don’t go into customer service if you have zero empathy.
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January 2024 by jessica tenesaca
It was horrible, the service experience, I speak little English and the manager was not at all patient, she said oh my God because I asked her the question of correcting my email because my tickets did not arrive in my email. In short, that is why people prefer to buy online. ?
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January 2024 by Matt
Horrible customer service. Woman at the front counter didn’t say hello, scanned my goods, and threw them on the counter along with the bag
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November 2023 by Jess W
Terrible service… it not needed, please do not come. There were no people waiting in line, but in order to get a vaccine, I waited for an hour…. Not sure what I am waiting for, but it was such a waste of time of nothing… speechless!
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November 2023 by Aser
The best!!!
