This Duane Reade location provides a generally good experience for prescriptions and general shopping, with many customers switching to it after a nearby Rite Aid closed. The pharmacy service is reliable, with pharmacists and some assistants described as great and helpful, and customers report being able to reach them by phone. Many staff members, including cashiers and floor associates, are friendly and helpful, though some employees can be difficult or unhelpful. The store's website is useful for placing orders for delivery or in-store pickup. The store itself is described as kind of small, outdated, and sometimes cluttered, with aisles occasionally blocked by boxes of stock. A common frustration is that advertised sale items are frequently missing from the shelves even when the website shows stock, requiring trips to other locations. The product selection is mixed: it carries a wide range of products, with decent skincare, a wide array of cosmetics, and medical supplies, but has a poor selection of food products. Prices during sales are good, and customers can usually get in and out quickly. However, the store's rewards program is not considered particularly generous. Overall, it serves its purpose for regular shopping despite its shortcomings.
This Walgreen service is very bad. All the employees stay in moody feel. Never greet customers. I went 2 times for refund that I bought from another Walgreen but the lady customer can’t help me. She said her system doesn’t allow to refund! What a lie!!
June 2026
This pharmacy has provided one of the worst customer service experiences I’ve encountered. Karissa, who answers calls from doctors and patients, was unhelpful, dismissive, and unable to resolve even simple issues. The constant back-and-forth and lack of communication were incredibly frustrating. Yes the name is Karissa!
May 2026
Horrible pharmacy. Rude and unhelpful people. Crazy lines. They don't want you to use GoodRx or any coupon codes as it's extra work for them. Try to get your medications somewhere else.
