The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. Committed to providing secure, reliable, and affordable delivery of mail and packages, USPS manages over 30,000 retail locations and constantly innovates to improve customer experiences. Customers report generally positive experiences, with friendly and professional staff, quick service, and effective assistance even in difficult situations. Despite some low ratings, the USPS Broadway location is described as dependable, with helpful employees who go the extra mile to resolve issues. Overall, the USPS is praised for its dedication to serving the community and delivering quality service.
Worst USPS branch I've been to, loses a package and doesnt want to do anything to help make it right -- just a waste of time. Don't go expecting them to help you with anything. ~30m wait to talk to a supervisor and she just leaves in the middle of a conversation...
August 2025
I came today to send and pick a packet, the lady before me didn’t want the officer so i went to her, “Nuyeska” (sorry for the spelling) gave me my packet and when I filled the form to send it to Spain she didn’t do it because she wanted the spanish address in ENGLISH!! How can i translate spanish names?? Crazy!!!!!
August 2025
WORST USPS EVER Says I picked up my amazon package from post office and thus delivered but I wasn't even aware I needed to pick it up....?
This is also a recurring situation for everyone in our apartment. Maybe actually delivery mail which is supposed to be YOUR job.
