“Service was fantastic. Chris called and said the truck would be another day due to mechanic calling in sick. That happens and I appreciate the heads up as we are only human. Upstate is a great family owned dealership that has been bought out by West Herr and still has family values with great people. I wouldn’t take my business anywhere else.”
“I'm visiting from out of state and punctured my tire on my 2022 Pacifica. They got me in the same day w a 1pm appoint. Showed up at 1 to the nicest crew I've ever experienced at a dealer. They got me right in. Waiting in a nice clean waiting room. And got me out quick. Patched my tire. Filled my washer fluid. And offered an oil change. Excellent service. Excellent crew. 10/10.”
“The detailer and mechanic are absolutely superb. Want to get your car fixed without getting ripped off? Come here. Want to have a great detail on your car without taking out a small loan but get your vehicle back to its brand newness? Come here! Great used vehicles priced to sell and give you the ability to never have buyers remorse? Come here! Wonderful place!!”