AT&T Store in Auburn offers a variety of phones, tablets, smartwatches, and connected devices from popular brands, along with flexible wireless data plans to meet different needs. Customers can choose from prepaid options with no annual contract and unlimited data plans that include AT&T's nationwide 5G service at no extra cost. Many reviews highlight exceptional customer service, particularly from a representative named Shane. He has been consistently praised for his quick and easy assistance during phone upgrades, his professionalism, and his deep technological knowledge. Customers appreciated how he took the time to understand their needs, answered questions thoroughly, and provided effective solutions. His ability to explain complex concepts clearly has made the experience enjoyable for many. Overall, the AT&T Store in Auburn is recognized for its excellent service, friendly staff, and a commitment to customer satisfaction, making it a recommended choice for anyone looking for phone services and devices.
Baile was so helpful when I came in to add a business line to my account. She ended up staying late to finish assisting me. She was friendly and knowledgeable. She had to contact her Supervisor, Madison, regarding an issue which was quickly resolved. I appreciated Madison assisting even when she wasn’t at work. Thanks... read full comment
January 2024
Upgraded my phone and the whole experience was quick and easy. Shane gave above and beyond service and was a delight to speak to, happy to be an AT&T customer!
January 2024
I just went in the store and someone was there to help me. I did not have to wait at all. And he helped me with everything I needed so yes the service was really good. Thank you!
