AutoZone Grant Ave in Auburn, NY is a well-regarded auto parts store known for its wide selection of new and remanufactured hard parts, maintenance items, and car accessories. Customers often highlight the helpful and friendly staff, making shopping a positive experience. Employees like Ayden, Mike, Mel, and Devon are praised for their kindness, patience, and willingness to go above and beyond to assist customers. Many customers appreciate staff who take the time to help figure out the right parts, even showing how to replace them, which is especially valued for those working on their cars themselves. Mel, the new store manager, has received praise for his exceptional customer service, including going out of his way to replace a customer's battery at a car wash, which left a strong positive impression. Devon’s assistance in helping a customer replace a broken blinker light, including showing how to do it and personally installing the part, was also highly appreciated. Overall, AutoZone Grant Ave is known for its helpful staff, good service, and a welcoming environment that encourages repeat visits. The store’s team is committed to customer satisfaction, making it a recommended destination for auto parts and assistance.
