Spectrum Store

Cell Phone Stores , Internet Service Providers
Hours:
217 Grant Avenue Unit C8, Auburn NY 13021
(888) 406-7063 Directions

Hours

Monday
10AM - 8PM
Tuesday
10AM - 8PM
Wednesday
10AM - 8PM
Thursday
10AM - 8PM
Friday
10AM - 8PM
Saturday
10AM - 8PM
Sunday
12 - 5PM

About Spectrum Store

Spectrum Store in Auburn, NY, offers a variety of services, including broadband Internet, mobile, and cable TV. Located at 217 Grant Ave, this store allows customers to shop for Internet services, upgrade their products, and handle equipment returns or bill payments. The reviews highlight the excellent customer service provided by staff members. Customers have praised individual employees, such as Connor, Jodilyn, and Alyssa, for their helpfulness and dedication. For instance, Jodilyn is noted for going above and beyond for customers, even assisting someone in finding a misplaced phone. Alyssa received compliments for clearly explaining options and making adjustments to accounts, while other staff members helped create a welcoming environment for families. Some customers expressed disappointment with specific aspects, such as online specials not being available in-store and issues with customer service agents outside the store. Despite these concerns, many reviews commend the attentiveness and kindness of the staff, emphasizing their commitment to providing a positive experience. Overall, Spectrum Store is recognized for its strong customer service and the efforts of its employees to assist and support customers effectively.

Most Recent Reviews

Write a review
  • May 2022
    I would like to take this opportunity to acknowledge two Spectrum employees who have done an excellent job of service to myself and to Spectrum. Jonathan Mills and Tim Martin. Jon is a sales representative in the Auburn Store Tim is an installation technician in the Auburn area. Both individuals gave exemplary service,... read full comment
  • October 2026
    Had some issues with the getting my replacement to take in the computer, so 2 workers worked through it and completed the replacement for me. Never gave up.
  • August 2026
    The young man that waited on me was fantastic. He knew what he was doing. The only thing that would help would be a few more employees to wait on customers. This would take some pressure off the 2 lone employees working.

More Comments(131)

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Internet Service Providers in Auburn, NY 217 Grant Avenue Unit C8, Auburn (888) 406-7063 Suggest an Edit