“Steve was really helpful and went the extra mile after I needed new brake pads that they didn't have in stock. When there were issues with the vendor, he was able to escalate the problem as needed. I felt very well taken care of despite the longer than expected wait for the parts. This was clearly out of their control and they were mor frustrated by it than I was. I would trust them to do mor work on my vehicle.”
“This shop provided excellent service and full transparency when it came to timelines and repairs. The labor rates were also very fair. I will be using them as my primary repair shop for the foreseeable future.”
“I was in a major time crunch to get my inspection done and the Mavis team got me right in and got it done for me! They were so friendly and helpful! Amazing customer service!”
“I had a tire blow out one morning and not only did Nick and his crew get me back up and running, but they went out of their way to help me. Excellent experience start to finish. Thank you!”
“Great service, affordable, family friendly atmosphere. Always welcomed with open arms no matter an emergent appointment or just maintenance; sam and the boys are my go-to!”
“I work on my own cars so I rarely take a vehicle in for service. I have to have my cars inspected though (thanks NYS) and Monroe is my first choice. It is easy to book an appointment on-line and they are always very friendly when I show up. I have never felt any pressure to buy services i don't need (no up-selling) but they always do tell me anything that they see wrong with the car. If I did need to have work done I would take my car to Monroe.”
“I'd say they do an amazing job when it comes to detail cleaning your vehicle!!! ?? ?? only thing that sucked was having to leave my vehicle there an extra day due to crappy snowy weather!”