“Big thanks to Freeport Self Storage staff for the smooth and transparent process on getting our storage unit set up. Roslyn was especially very helpful and kind with the set up and answering all our questions and concerns.”
“Been at this facility for years and are very happy. It’s clean and well kept. Secured and gated with two loading docks. Lene the store manager is amazing if you need anything ask for her.”
“EXCELLENT!!!!! This is the place to go if you need a rental. I rented a 12 passenger van and everything went smoothly. Maria was a pleasure to deal with. She courteous and helps makes sure everything goes perfectly well. Definitely would reccommend Empire to anyone who needs a rental vehicle.”
“Rob was great! He was very helpful as he guided me flawlessly through the process. Overall, an excellent experience. Would highly recommend the Hicksville facility to others.”
“The atmosphere and the employees are always here to help. The facilities are very nice and clean and they help me with all my Moving and Storage needs. I suggest you come this Uhaul location for all your moving needs .!!!!!!”
“William was very helpful and knowledgeable! The check in process was smooth and he explained everything very thoroughly and clearly. The drop off process was just as seamless. With moving already being a pain itself, it’s important to have a person be patient/understand and William did just that.”
“All I can say is they all are heaven sent. I'm very pleased with the service I received. Xavier is a awesome person, thank you for helping us with our needs. This is from Shakeem's mother, Ms. Sykes”
7:30AM - 6:30PM
75 Denton Ave, New Hyde Park
Truck Rentals
“I recently went to Penske to pick up a car carrier, and I couldn’t be happier with the experience. The staff members were exceptionally helpful and professional from start to finish. They went above and beyond to ensure my rental was in perfect condition, taking the time to check every detail and make sure everything was safe for my trip.
Their dedication to customer service and attention to detail gave me peace of mind, knowing I could travel without any issues. If you’re looking for reliable equipment and a team that genuinely cares about your safety and satisfaction, I highly recommend Penske!”
“I really appreciate how friendly and professional the person who help me rent the right vehicle was! She was able to get me into the vehicle I needed very quickly. I would definitely recommend this location to my friends and family!”
“I visited this location twice actually. Both times staff who helped us were great and we got clean and well working vehicles. Prices were decent. there were plenty of supplies available to purchase if needed.
For my own order, I had a great experience. there was plenty of street parking, and some lot parking if needed. plenty of space when I was there to take care of what I need to to.
Darryl and Shay were the 2 staff who helped me. Great service. I got good, clean and well working cargo van. Was able to empty my box, get my belongings and get them home. it was nice and easy. first time using this uhaul long distance service. also forgot something and they got it for me and held it until I got there. Big shout out to team and location!”
“Christian made our experience really good. The only bad thing is when we went to the store it was under 15 degrees outside and the thermostat within the store was locked at 61 degrees, making the store extremely cold. Something should be done about this.”
“Do not try to reserve online as it seems it means nothing and it's not related to inventory at each site. Call and reserve it so they can confirm they have the vehicle. I reserved online for another location and no one called me, I called in and they told me they don't even carry that model. Also note that they only take cash for rentals which is especially odd as they use cards for holds.
Aside from that, you basically get what you pay for. As others have mentioned the vans are not well maintained. Although I didn't have a problem mechanically, the radio didn't work and the interior was rougher than a Uhaul. It shifted kind of rough and you could tell the shocks were probably at the end of their life. But for what you pay, it's not a bad experience. I rented a Micro Mover and it was exactly what I needed and I saved gas as opposed to the larger vans that you'd rent from Uhaul or Home Depot.”
“Hub truck is absolutely great !!! From our sales rep Jason to the svc manager William in Garden City. They always stop what they are doing to take care of our needs. Can’t ask for more than that!!!!!”
“What a great place to rent trucks from! The staff is friendly and efficient. The equipment is in good conditions and reliable. Drop-off is easy. Thanks for your help!”
“Ed provided exceptional service during my visit to UHaul. He is attentive, professional, and extremely polite. He moves with purpose and ensures everything is handled efficiently and correctly. Ed is truly a huge asset to your organization, and his dedication to excellent customer service does not go unnoticed.”
“Rented a van here. Joe was great and easy to work with. Everything was clearly explained and pick-up/drop-off was a breeze. The van was clean, had plenty of fuel for my trip, and was in excellent shape. I will definitely use them again, for sure. Thanks again to Joe!”
“It was a pleasure having Joshua get everything together to finalize the best size and price for the storage needs. Being my first time, he was very patient and very informative explaining the process. Thank you again!!”